Poor Quality PDFs in the Advanced Print In GEOWEB

Call for Help!

We are having extreme difficulties in obtaining an acceptable standard of PDF form the advanced Print command in the GEOWEB.

The end users are wanting to use this function but the end result is unusable.

Has anyone suggestions on how we can fix this problem? We have raised a service ticket but as yet have had no feedback.

Below is a small clip from the PDF

Thanks in advance Cheers Kim