print organizer hangs

Hello. This may be an obvious question or not but i have not been able to find a solution to my problem. 

I can batch print using print organizer no problem using a client's profile. But when I start from a new user profile, and i try to add files. The process engine starts but then just hangs. 

eventually giving me this message. Ideally i am trying to set the parameter of printing by element and selecting my tittleblock to a level "tittleblock" but this does not seem to have an effect.

any insights? 

  • I don't think it's your print parameters - it looks like it can't find the Microstation PLT file (the print driver). Try loading the print driver before you add any files, and see if that helps

    MaryB

    Power GeoPak 08.11.09.918
    Power InRoads 08.11.09.918
    OpenRoads Designer 2021 R2

        

  • Hi MaryB,

    Thank you very much for your reply! The driver file is already pre selected. But the error message is pointing to a file or drive (X:) I don't have either that folder or folder path in my computer. Not sure why it is trying to find anything there.

    If i use another client's profile it autoloads the User workspace and Project workspace which i imagine contains the config files that set it up. 

  • I don't know where that X: drive file is being pathed from, but it could be a few different places. It may be coming from a configuration file that isn't part of your client workspace, but is part of your other workspace. You may need to dig through some configuration variables to locate and correct it.

    While I'm not sure, it could also be written into your (non-client) print style. I believe you can check that by opening the DGNLIB that holds those print styles and looking at the settings there.

    I apologize - it's been a couple of years since I had to set anything like that up, and my recall is a bit fuzzy. You're right - that X: drive file is part of the problem, but I don't remember the exact steps to track it down. Hopefully someone who does this sort of thing regularly will chime in.

    By the way, which product(s) are you using? Version numbers can help folks narrow down what the problem might be.

    MaryB

    Power GeoPak 08.11.09.918
    Power InRoads 08.11.09.918
    OpenRoads Designer 2021 R2

        

  • Yeah, thanks anyway. I am having a hard time configuring this new client's printer driver because of that. I am using V 08.11.09.459

  • Hey, so i tried with another client's profile. The same error shows up but It lets me add files and print! arggh!

    When i do it from a new profile. All it does is, it starts the process engine, then hangs a bit then kicks me out to the Open File prompt (picture). Any ideas?