Microstation Version 7 printing failure on Konicaminolta C458 printer

When printed from Microstation version 7 the job does not print on Konicaminolta C458 printer. Kindly advise if there are any known compatibility issues with Konica printer drivers(PCL/PS).

Tried printing directly \\Hostname\printer name/ip address job does not arrive at the printer. But windows test page arrives and prints.

When used Hold release queue \\Servername\printername  job is held and visible on the device as Remote downlevel document and when printed nothing comes out of the printer.

Kindly advise if there is any settings to be done on Bentley drivers in order to make this work.

Printing from Microstation version 8 is fine.

Appreciate your assistance.

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  • Hi Mosses,

    can you provide more details? Without knowing Windows version do you use and also using what .plt file the print data is created is even not possible to guess what can be wrong.

    You should be aware MicroStation/J is very old product, not supported today, and not certified for any current Windows (I guess the latest certified Windows are Windows 2000), so you can expect some level of incompatibilities with new Windows and printers.

    With regards,

      Jan

  • Thanks Jan for the reply, The PC is running windows 10 64 bit and works fine when printed on other printers which were setup few years back.

    does microstation printing works only when printed through a print server? or can it be setup to print directly on an IP.

  • Hi Jan, Sorry for the delay as I had to get the file from the client.

    Please find attached(zipped file)clough_standard_printer.zip and kindly advise.

    Regards

    Moses

  • Hi Moses,

    ok, now it's clear that the print file (which in my opinion contains some a bit weird settings like incomplete weight values list) is based on HPLJET3 HPGL2 file.

    In my opininon it's about a detective work to test things like:

    • What format is supported by used Konica printer, maybe HPRTL or PostScript would work better.
    • Is the file created properly?
    • How the file is transmitted and is it delivered to the printer?
    • ... and of course to try find what error exactly is reported by the printer.

    My experience is that without sitting next to the printer and trying how it works with different plt files and settings is rarely successful. But maybe somebody with the same printer will provide some advice. The problem is that .pltcfg files used by newer MicroStation for about last 10 years are not compatible with old .plt format.

    With regards,

      Jan

  • Thanks Jan, Appreciate your inputs. I will have to try it as per your suggestion and I know our printers support postscript so I might use that to test.

    I think if I add the printer locally on the workstation using standard TCP/IP port I should be able to test it right? I know on the notepad I have to change the path from \\server\printer name to \\local host name\\printer name(ip address) and set as default.

    I had tried this earlier but a windows test-page printed when sent directly to the printer(from printer properties) but from microstation job did not arrive at the printer and no error displayed in logs. is there anything I am doing wrong or can I use any other method to print direct to the printer? this behavior is same on all other printers too when direct printing is setup..

    only when job is sent through the server \\server name\printer name the job is held at the queue as "remote down level document" and prints when selected on some devices but does nothing on Konica devices with postscript driver. Any suggestions will be appreciated.

  • try printing to  pdf with the pdf.plt and then print from acrobat reader to the printer with the windows printer from konicaminolta other wise print via  printer.plt which was the system printer in v7  to print direct to  windows using the windows printer set up to choose the plotter....

    Lorys

    Started msnt work 1990 - Retired  Nov 2022 ( oh boy am I old )

    But was long time user V8iss10 (8.11.09.919) dabbler CE  update 16 (10.16.00.80) 

    MicroStation user since 1990 Melbourne Australia.
    click link to PM me 

  • Thanks Lorys , It works fine when printed to pdf and then to the printer. But the requirement here is to make the printer print .PLT file directly. I think KM device is not able to understand the format MS-7 is using to create .PLT file and hence ignoring the job.

    Interesting is when printed through a hold/release queue the job appears as 'remote downlevel document" and when selected to print the printer does nothing. So still struggling to make KM devices print from MS7.

    What format does system printer (printer.plt) in V7 uses to create the file? Postscript or HPGL2? I might try this and see if it makes a difference.

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  • Thanks Lorys , It works fine when printed to pdf and then to the printer. But the requirement here is to make the printer print .PLT file directly. I think KM device is not able to understand the format MS-7 is using to create .PLT file and hence ignoring the job.

    Interesting is when printed through a hold/release queue the job appears as 'remote downlevel document" and when selected to print the printer does nothing. So still struggling to make KM devices print from MS7.

    What format does system printer (printer.plt) in V7 uses to create the file? Postscript or HPGL2? I might try this and see if it makes a difference.

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