Microstation Printing issue

Hi Team,

 

One of my team member is facing Microstation printing problem, he is unable to print the file form Microstation app(please refer attached screen shot). It is a printing DLL problem. Can you please look this issue on priority and provide your view to resolve this.

  • Hi Sudhendu,

    One of my team member is facing Microstation printing problem

    please follow communities best practices and specify what MicroStation version do you use (information MicroStatio, V8 or V8i are not sufficient, MicroStation build number is preferred). Also to know what Windows version do you use can be important.

    he is unable to print the file form Microstation app

    What does it mean? Is there any error reported by MicroStation or in Windows log file? On you pictures, no problem is seen.

    please refer attached screen shot

    The only thing I am able to recognize from the pictures is that old .plt files are used instead of newer .pltcfg format. It should not be a problem, but it's important fact.

    Can you please look this issue on priority

    BE Communities are not paid Bentley support, but a place where issues are discussed by users and also Bentley staff. A participation is voluntary, so to ask for priority makes no sense and is in conflict with common community practices.

    If you require priority support from Bentley, you should create Service Ticket.

    and provide your view to resolve this

    Unfortunately you have not provided enough information. In addition to MicroStation and Windows version, can you specify:

    • Is the problem specific for design file? (other files are fine)
    • Is the problem specific for particlar PC? (other MicroStation installations are fine)
    • Is the problem specific for one driver? (other .pltcfg files work fine)
    • What exactly the problem is? (to tell "printing DLL problem" tells nothing)

    With regards,

      Jan