Hi Team,
One of my team member is facing Microstation printing problem, he is unable to print the file form Microstation app(please refer attached screen shot). It is a printing DLL problem. Can you please look this issue on priority and provide your view to resolve this.
Hi Sudhendu,
Sudhendu Tripathi said:One of my team member is facing Microstation printing problem
please follow communities best practices and specify what MicroStation version do you use (information MicroStatio, V8 or V8i are not sufficient, MicroStation build number is preferred). Also to know what Windows version do you use can be important.
Sudhendu Tripathi said:he is unable to print the file form Microstation app
What does it mean? Is there any error reported by MicroStation or in Windows log file? On you pictures, no problem is seen.
Sudhendu Tripathi said:please refer attached screen shot
The only thing I am able to recognize from the pictures is that old .plt files are used instead of newer .pltcfg format. It should not be a problem, but it's important fact.
Sudhendu Tripathi said:Can you please look this issue on priority
BE Communities are not paid Bentley support, but a place where issues are discussed by users and also Bentley staff. A participation is voluntary, so to ask for priority makes no sense and is in conflict with common community practices.
If you require priority support from Bentley, you should create Service Ticket.
Sudhendu Tripathi said:and provide your view to resolve this
Unfortunately you have not provided enough information. In addition to MicroStation and Windows version, can you specify:
With regards,
Jan
Bentley Accredited Developer: iTwin Platform - AssociateLabyrinth Technology | dev.notes() | cad.point