Word Processor


I 've installed a MS (XM) with a node locked license,  on a new PC with win 10 pro,

the lic file(s) were updated

every thing works fine except the word processor:

what can be done to solve this problem.

this is installed together with Bentley Architecture (   - who installs TriForma
first the prerequisites were installed

but in core MS the word-processor problem is the same as in the complete BA
I 've already removed everything, reinstalled the MS (only) and tested the word processor,
but no result: the same problem occurred.

is something missing on the PC to make the word processor working,
are the old prerequisites (win7) still sufficient for win 10 or must something else be updated.

Regards Rik