[V8i] Bentley pdf print drivers aren't working

When using bentley print to pdf drivers (pdf.pltcfg) if I click "Print to File" then nothing happens.

Using the windows drivers allows me to print without issue.

How can I fix this?

Kind regards,

Tom

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  • Hi Tom,

    When you say nothing happens, do you not get any messages in the Message Center?

    Also, is your Drawing composition correct? In the print preview there is a line at the top edge titleblock yet none below so its just to rule out that your reference file isn't below the sheet area. I'm also a bit curious of your scale units; do you scale up your sheets and keep the references 1:1?

  • Hi Barry,

    No there's no messages in the Message Center, doesn't seem to be any reaction from Microstation at all.

    The drawing composition is correct, I've been able to print similar drawings in the past.

    It's a 1:1 reference in to the model space of the drawing, and then that model space is referenced into the sheet at 1:100.

  • Right, so that is the delivered pdf plot configuration file. Its impossible for me to tell if that file is in the as-installed state, or if it has been edited at some point however, I would think it unlikely to affect your MicroStation not being able to create a print.

    Before looking for alternative reasons to solve your problem, it might be worth running an installation repair just to ensure everything is fine with your MicroStation installation. If you haven't done it before, its quite simple and takes very little time to complete, you just need to press the start menu, type APPS and locate MicroStation V8i, press modify then repair and leave any options as they currently are set as we arent changing anything aside from potentially fixing any breakage that may have occured:

     After that's done, try printing as before.

  • Ok, it was worth doing to rule out. So some other questions:

    1. Can you screen capture what actually happens?
    2. The file you are attempting to print, is it a local file or on Projectwise?
    3. If on projectwise, perhaps make a packager zip of a single drawing, open up the Drawing DGN, ensure ref attachments are working and attempt to print.
    4. Although you are using the default workspace PDF plot configuration file, are you using a custom shortcut/does your organisation have a customised workspace?
  • The other question - do all of your other drawings print correctly with this same driver? Is it only this file?

    I have run across a few files in my years that just refuse to print. At that point, if the driver works fine for every other file, I will sometimes try recreating the file. I take a blank file of a known, good seed, re-reference my background files, attach the "bad" file and copy all of those elements through. This often gets rid of whatever corrupt bit of data was stuck in the old file, and the new file prints fine.

    It may be worth filing a Service Ticket with Bentley, especially if this "fix" works. That may allow them to look at your "bad" file and figure out where the bad data bit came from.

    MaryB

    Power GeoPak 08.11.09.918
    Power InRoads 08.11.09.918
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  • try something weired export it from pwise to your c:\temp

    exit pwise.close mstn . now open the dgn thru mstn without pwise of the file on your hard drivetemp and try to print it.. if it works then the problem lies within pwise .. contact pwise admin.. if it doesnt work then mstn is broken or your file is bad..

    in pwise Try to remake new file and use same xrefs and try again if works then first file was corrupted.. if still problem then mstn is broken...

    Lorys

    Started msnt work 1990 - Retired  Nov 2022 ( oh boy am I old )

    But was long time user V8iss10 (8.11.09.919) dabbler CE  update 16 (10.16.00.80) 

    MicroStation user since 1990 Melbourne Australia.
    click link to PM me 

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  • try something weired export it from pwise to your c:\temp

    exit pwise.close mstn . now open the dgn thru mstn without pwise of the file on your hard drivetemp and try to print it.. if it works then the problem lies within pwise .. contact pwise admin.. if it doesnt work then mstn is broken or your file is bad..

    in pwise Try to remake new file and use same xrefs and try again if works then first file was corrupted.. if still problem then mstn is broken...

    Lorys

    Started msnt work 1990 - Retired  Nov 2022 ( oh boy am I old )

    But was long time user V8iss10 (8.11.09.919) dabbler CE  update 16 (10.16.00.80) 

    MicroStation user since 1990 Melbourne Australia.
    click link to PM me 

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