Print to PDF - missing levels

MicroStation Connect Edition 15

Been using MicroStation for a few months on and off now and have been printing drawings to PDF's ok. But now I have a couple of drawings that were produced by someone else that I want to print as PDF’s. However, the drawing borders do not appear in the print preview or are in the PDF when printed! just the image within the drawing! The level manager shows all the layers are shown and not frozen and ticked for printing…

I have checked to make sure that all the layers are set to print ticked, and all are shown in the level display, but I still can not get the border to print… Is this something to do with Cell’s or shapes or maybe the colour the border is set to?

Can anyone help with this or suggest anything I can do or change to make the whole drawing print? 

Thank you