Crashing when opening the print dialog

I need help...

I have a couple of users running SS2 who constantly crash when opening the print dialog box, but only with certain printers. This happens either through a custom tool or through just selecting the bentley driver from the dialog.

I can use the same drivers from my computer with no issues. We are running the same version SS2 Win 64bit. I updated the video drivers to the latest with no change. 

I've attached the exception log and print driver we are using. Again, I can't figure out what is causing the problem since the driver works fine on other machines.

Thanks for any advice,
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