Strange text printing error.

RE: Strange text printing error.

Evert de Jong — Tue, 17 Dec 2013 11:41:03 GMT

In respond to the question, what if I have 1000s of drawings.

In approach of a problem, it is different if an issue is in a lot of drawings on multiple systems, rather than a problem happens in one or a few files on one system. This is crucial information for searchning a cause.

Having said this.

Have done more investigation on this file. I was not able to reproduce the issue. Here are my results.

a) When opening the file in MicroStation, a message appears (in MC) about missing fonts.

Investigation shows it’s about an SHX font called Engineering, when there is also a Resource font called Engineering.

b) After Copying a file called Engineering.shx to directory workspace\system\font no error messages appear in MC about missing font. In my environment the font is SIMPLEX.SHX, when Engineering.SHX is expected (It might be, this is a config issue)

c) have saved the as DXF and search for the text using notepad++ and Word. No hidden or special characters in text are seen.

This pretty much look a configuration issue.

In that case best thing to do is create a MicroStation Packager file and send that to us.

Make sure the packager file contains DGN file , the printer driver configuration file and all used fonts.

Extra test: Before sending the packager file to us, extract the packager file on your system and reproduce this in this environment.

In case the issue cannot be reproduced, it definitely proves it’s a configuration thing rather than a problem appears in DGN file. Secondly that files are missing for reproducing. Best is to create a new packager file having more configuration files.

Re: Strange text printing error.

Lorys — Wed, 11 Dec 2013 14:52:05 GMT

[quote user="owens_2k"]

I would like to know what is causing it rather than just doing that though. What if i had 1000s of drawings with the same error on?

[/quote]

Then post a copy of the file so it can be analysed not a pdf of before and after..

also post your pdf.pltcfg and any pentables you using to make the pdf some users here are good but not that good as to work it out without the actual dgns

causing the issue....

Re: Strange text printing error.

Evert de Jong — Mon, 09 Dec 2013 18:45:21 GMT

I have not seen this before, but may be the following tips helps.

1) Possibly the are hidden characters in this Text.

To make sure there are no hidden character. Mark and select this text. Copy text to Notepad file. Notepad will accept visual/ascii characters only. Select and copy the new placed text.

In MicroStation invoke command Edit Text and past the text.

And/Or:

2)In MicroStation change the font and see if this helps

And/or:

3)Delete MicroStation Temp folder.

At Utilities - KeyIn type in command: $ % explorer $(MS_TMP)

(Leave spaces as is)

This opens directory temp.

Exit MicroStation.

Remove contents of directory temp.

Hope this helps

Re: Strange text printing error.

Darius Rimasauskas — Mon, 09 Dec 2013 15:32:40 GMT

owens_2k, I can not reproduce this issue on my side either. I have tested MicroStation 8.9.4.88 on Win XP. Sounds like one machine specific.

Worth to try PDF print driver from working machine in faulting machine.

I see the original file format was DGN V7.

Re: Strange text printing error.

owens_2k — Mon, 09 Dec 2013 14:59:35 GMT

I would like to know what is causing it rather than just doing that though. What if i had 1000s of drawings with the same error on?

Re: Strange text printing error.

Lorys — Mon, 09 Dec 2013 14:49:08 GMT

delete all of the faulty text that has the / in it ...

copy some ok text and edit it to replace the bad text and it should go away...

Re: Strange text printing error.

owens_2k — Fri, 06 Dec 2013 19:43:50 GMT

Uploaded it for Bentley to take a look.

Re: Strange text printing error.

Darius Rimasauskas — Fri, 06 Dec 2013 10:22:33 GMT

If file is confidential, it can be uploaded using Be Communities Secure File Upload - this file will be available only for Bentley colleague. If you are going to create Service Request for Technical Support, we still will need this file.

Re: Strange text printing error.

mwlong — Thu, 05 Dec 2013 23:08:08 GMT

I would suggest opening a service ticket with Bentley support. You can send your data to them so the general public is not seeing your sensitive data and they can direct you accordingly.

Re: Strange text printing error.

owens_2k — Thu, 05 Dec 2013 20:42:09 GMT

When I remove the sensitive information the problem rectifies itself though. Catch 22!

Re: Strange text printing error.

mwlong — Thu, 05 Dec 2013 20:37:46 GMT

Can you make a copy of the file and remove the sensitive data and post that file? We don't need to see everything. Otherwise it is hard to diagnose the problem.

Re: Strange text printing error.

owens_2k — Thu, 05 Dec 2013 20:23:47 GMT

Can't post the file as its sensitive. Seems erratic as to when this weird character appears. If i delete other pieces of text of the drawing then it seems to print fine.

Re: Strange text printing error.

mwlong — Thu, 05 Dec 2013 15:43:15 GMT

Could you post a copy of the file? You can be better served if we can look at the files to determine the problem.

Re: Strange text printing error.

owens_2k — Thu, 05 Dec 2013 15:17:25 GMT

I can't reproduce this behaviour on my machine. The version of Microstation is XM. There is no "-" symbol displayed on the CAD file, only when it is printed.

Re: Strange text printing error.

Darius Rimasauskas — Thu, 05 Dec 2013 11:05:38 GMT

Can you reproduce same behavior on your machine? If yes, I think we would like to check this DGN file on our side.

What version of MicroStation?

Is it same "-" symbol used in upper text line?