Hallo,
can anyoune reproduce this issue.
MicroStation Connect Edition stops working on closing or exit of the program, if "render setup window" is pinned on the the side of a window. The same behaviour occurs with Enviroment-Manager.
For better understandings I have made a snapshot from the constellation.
Thanks for testing. We use Connect Edition Update 9
Gerd
I'm unable to reproduce on my end, Update 9 version 10.09.01.01, which specific version are you running?
Can you check to see if any exception log is created:
https://communities.bentley.com/products/microstation/w/microstation__wiki/8832/how-to-quickly-find-and-collect-exception-logs-and-minidump-files
If none are created you may also want to try and delete your user preferences:
https://communities.bentley.com/products/microstation/w/microstation__wiki/8978/how-to-reset-user-preferences-and-delete-microstation-s-temporary-files
Hi David,
I am running Update 9 - Version 10.09.00.23.
After the crash 2 files were created (exception.log and minidump.dmp).
Deleting the prefs didn't help.
Hello Gerd,
will you please send us Crash log and Dump file.
i tried to reproduce issue on my end but issue is not reproducible.
Thanks & Rg
Harshad
Hallo Harshad,
today we installed the new Version of MicroStation Connect Edition (.10). Now it works fine, without problems. So this issue is solved. We are very glad about that.
Thanks