LumenRT - Update 10 ... installation leaves me without a working program ..

I just commented on the add-on behaviour of Lumen-RT when working with ArchiCAD

("Der Prozedureinsprungpunkt "CCApi_DataBufferGetStringLenght" wurde in der DLL "C:\... \WebServicesClientB02.dll" nicht gefunden")

but this is worse than thought: The update leaves without a working stand-alone program

(can't open "C:\program files\bentley\bentley lumenrt connect edition - update 1\LumenRT\LumenRT_DirextX11_Editor.eon)

why is update 10 installing files in such a illogic path ?

what is an .eon-file ??

most interestingly, the update installs in some folder named

C:\Program Files\Bentley\Bentley LumenRT CONNECT Edition - Update 1\LumenRT

I guess you do propose to reinstall update 5 ... but I do press for a real solution to that error

Parents Reply
  • Hello Siegfried,

    I think you just need a clean installation process.

    Follow the simple method mentioned below:

    1. Go this address and uninstalled the complete program

    C:\Program Files\Bentley\Bentley LumenRT CONNECT Edition - Update 5\Uninstall

    2. Remove all the files and folder in program data and program file.

    3. Restart the system after removing the files and program.

    4. Re-installed the LumenRT Update 10 software again and run.

    Please let me know if this helps you or not.

    Thanks.

    Rg,

    Ankur Ashesh 

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