LumenRT Grass rendering issue - please help

Hello Rohini,

Is grass material applied to element or id it LumenRT terrain?

Will you please share your LRT file

Workaround : If its terrain then you can change terrain layout from Terrain & Ocean > Load Terrain

If its Element then Double click to open material for element and  Load material > Grass. select any grass material and apply to element

Also please clear Cache from lumenRT content  ....\LumenRT Content\Cache\

Thanks & Rg 

Harshad

Hello Rohini,

Is grass material applied to element or id it LumenRT terrain?

Will you please share your LRT file

Workaround : If its terrain then you can change terrain layout from Terrain & Ocean > Load Terrain

If its Element then Double click to open material for element and  Load material > Grass. select any grass material and apply to element

Also please clear Cache from lumenRT content  ....\LumenRT Content\Cache\

Thanks & Rg 

Harshad

I have cleared all previous content and have tried re-installing it. Not working :( Could you please let me know the full path for cache files of LumenRT. I don't seem to find it on my computer. I'm using Windows10. 

This is the material setting I get when I double click the element and try to apply 'grass' material. It should ideally be 'Green' color in the thumbnail, rather than a grey color. I'm sure, there's something missing.

Hello Rohini,

Here is the cache files location: "C:\ProgramData\Bentley\Bentley LumenRT CONNECT Edition - Update 12\LumenRT Content\Cache"

You can try this.

And can you please share your files in the below link:

https://bentley.sharefile.com/r-rcf9e83222d245f9b

Also if you can provide some workflow you did to change the grass.

Thanks.

Rg,

Ankur Ashesh

Do you know any reason why installation files(I'm using update 11) would go and sit in "C:\Windows\System32\config" folder to which we normally dont have permissions to access?

And also why when installing update 11, Update 5's content gets installed onto Program data folder?

The cache folder is empty. But I don't seem to find Update 11's folder, on Program data.

Hi Rohini,

Rohini Kulkarni said:

why when installing update 11, Update 5's content gets installed onto Program data folder?

The name of the directory in which LumenRT is installed is determined by the version number of the installer unless there is a previous version already installed. If installed over a previous version, the new version just installs into the old directory without changing the directory name to reflect the change. This seems to be true of the LumenRT Content as well. This can be very confusing. 

I suggest uninstalling previous versions of LumenRT, and the old version's directories if any still remain, before you install the latest version. This has been working for me.

Regards,
Ron