LumenRT 360 Export

Working to export a model from LumenRT to 360 web link. The model includes a ContextCapture model, many LumenRT tress, and multiple saved views. The export to 360 view starts out like any other, but then stops and LumenRT freezes. I have let the model run/process the export for 2 days and no luck- the software never solves/creates the web link and I am left to force the program to crash and restart.

Any export tips would be greatly appreciated.

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  • Hello Ariel,

    Few things we want to check and then we can comment anything on this.

    Which version of LumenRT you are currently using?

    Can you please share the system configuration along with graphic card you are having?

    how much the file size of LumenRT .lrt file you are using for the making of web 360?

    I am sharing the link with you, if you ok with this you can upload the files and we can also check at our end?

    https://bentley.sharefile.com/r-r1f4d8d3edf541d6a

    Also Ariel as we might need to investigate more on this, it would be nice if you can create the service request for the same.

    Thanks.

    Rg,

    Ankur Ashesh 

Reply
  • Hello Ariel,

    Few things we want to check and then we can comment anything on this.

    Which version of LumenRT you are currently using?

    Can you please share the system configuration along with graphic card you are having?

    how much the file size of LumenRT .lrt file you are using for the making of web 360?

    I am sharing the link with you, if you ok with this you can upload the files and we can also check at our end?

    https://bentley.sharefile.com/r-r1f4d8d3edf541d6a

    Also Ariel as we might need to investigate more on this, it would be nice if you can create the service request for the same.

    Thanks.

    Rg,

    Ankur Ashesh 

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