I have downloaded the LumenRT Update 14 and install the program. In the LumenRT Update 14 installer, the program find Sketchup Pro 2019 and install the plugins for LumenRT Update 14 in Sketchup. In Sketchup Pro 2019, the plugin will not work. Any help with this situation would greatly be appreciated.
Hello Robrat,
I have the same thing at my end and it works fine.
can you please have the look at the LumenRT 2016.reg file and verify the address is correctly pointing to the exact location where you have installed the sketchup pro 2019.
you will find the .reg file at this location C:\ProgramData\e-onsoftware
Please the screenshot of the .reg file whole page if possible,
Thanks
Rg,
Ankur Ashesh
Ankur,
Here is the text in the file LumenRT 2016.reg.
$ROOT$ $MACHINE$ [SOFTWARE] [e-on software] [LumenRT] [6] BuildNumber:1014006067 Company:VITA Program DocumentPath:C:\Users\aalarry.perkins\Documents\Bentley\Bentley LumenRT CONNECT Edition InstallFolderPath:C:\Program Files\Bentley\Bentley LumenRT CONNECT Edition - Update 13 InstallSrc:C:\Users\robert.ratliff\AppData\Local\Temp\7ZipSfx.000\Setup (Win) Files Language:English Name:VITA Program ViewerFolderPath:C:\Program Files\Bentley\Bentley LumenRT CONNECT Edition - Update 13\LumenRT ProductName:Bentley LumenRT CONNECT Edition - Update 14 SELECT_Server:1 ContentLibraryPath:C:\ProgramData\Bentley\Bentley LumenRT CONNECT Edition - Update 13 InstallFolderPath64:C:\Program Files\Bentley\Bentley LumenRT CONNECT Edition - Update 13 Path_Bentley__64:C:\Program Files (x86)\Bentley\MicroStation V8i (SELECTseries)\MicroStation Path_Sketchup_2019_64:C:\ProgramData\SketchUp\SketchUp 2019\SketchUp Path_Sketchup_2020_64:C:\ProgramData\SketchUp\SketchUp 2020\SketchUp MacAddress:e8d8d13fcccf EONAppDataName:LumenRT 2016 Path_LumenRT_6.0_64:C:\Program Files\Bentley\Bentley LumenRT CONNECT Edition - Update 13\
$ROOT$$MACHINE$[SOFTWARE][e-on software][LumenRT][6]BuildNumber:1014006067Company:VITA ProgramDocumentPath:C:\Users\aalarry.perkins\Documents\Bentley\Bentley LumenRT CONNECT EditionInstallFolderPath:C:\Program Files\Bentley\Bentley LumenRT CONNECT Edition - Update 13InstallSrc:C:\Users\robert.ratliff\AppData\Local\Temp\7ZipSfx.000\Setup (Win) FilesLanguage:EnglishName:VITA ProgramViewerFolderPath:C:\Program Files\Bentley\Bentley LumenRT CONNECT Edition - Update 13\LumenRTProductName:Bentley LumenRT CONNECT Edition - Update 14SELECT_Server:1ContentLibraryPath:C:\ProgramData\Bentley\Bentley LumenRT CONNECT Edition - Update 13InstallFolderPath64:C:\Program Files\Bentley\Bentley LumenRT CONNECT Edition - Update 13Path_Bentley__64:C:\Program Files (x86)\Bentley\MicroStation V8i (SELECTseries)\MicroStationPath_Sketchup_2019_64:C:\ProgramData\SketchUp\SketchUp 2019\SketchUpPath_Sketchup_2020_64:C:\ProgramData\SketchUp\SketchUp 2020\SketchUpMacAddress:e8d8d13fcccfEONAppDataName:LumenRT 2016Path_LumenRT_6.0_64:C:\Program Files\Bentley\Bentley LumenRT CONNECT Edition - Update 13\