It takes me a lot of time to find the 2 bugs, Trusting eachother is very important, and I hope you develop team can fix it ASAP!
Looking forward to your reply Thanks! please see the video: www.youtube.com/watch
0 Software and LumenRT contents:
1 BUG 1Can not use the HD plants, i.e. Prunus cerasolides, Or the *.lrt file will get error! Can not be opened any more!
2 BUG 2Can not use movable object(Traffic etc.), Or the LiveCube file can not be opened, livecube file(*.exe) get error!There are no Chinese characters or others in the path!
Thank you so much for the feedback and response.
Bug 1 : filed a defect for the same.
Bug 2 : we have already have a build fixed for this. Please file a Service request for this and I will share the build with you.
Thanks for your prompt reply! I have filled in the Service request(No. 7001221939). hope to get the special build to fix the bug.
Thank you for the Service Request.
Already started the work process.
Will let you know very soon and share the build.
Is there any information about the special LumenRT build that can fix the bug above? Thanks!
We have sent you the fixed build, let me know if you don't get the mail today?
About the second issue of HD plant Bug 1, it will be fixed in upcoming release of LumenRT update 16.
Answer Verified By: Zhengpeng Chen