Hello,
My computer was recently reimaged at work. Previously I had a LumenRT CONNECT plug-in in sketchup. I could export sketchup models directly into LumenRT. I'm uncertain how to get this extension installed again...Can anyone provide help? Rbz?
Any advice is appreciated..
Thanks
Hello Daniel,
As we planned we have a meeting on Tuesday.
Will solve your issue.
Thank you.
Regards,
Pinky Shee
Sorry, but I have to ask - how can "a meeting on Tuesday" give this user any comfort after a week of waiting for a solution?
Hello Max,
User have provided the time slot and we have fixed in the given time slot.
Also we have share the solution via a e-mail.
Thanks,
Rg,
Ankur Ashesh
Thanks Ankur, it was not clear that there has been internal communication between the user and support.
Max
No problem, User have already filed a Service request for the same.
I should have mentioned this point sorry for the confusion.