In a dual screen environment dialog boxes in app window 2 can sometimes get stuck


  
 Applies To 
  
 Product(s):MICROSTATION
 Version(s):07.01.04.10
 Environment: N\A
 Area: Configuration 
 Subarea: User Preferences
 Original Author:Bentley Technical Support Group
  

Problem

In a dual screen environment, dialog boxes in app window 2 can sometimes get stuck under the title bar of app window 2. In this case, the normal fix of choosing the Window menu and selecting the name of the window that's stuck, doesn't pull the window back down.

Solution

It may be possible to grab the window by placing the cursor as close to the bottom of the title bar as possible without touching it and then dragging down.

If unable to make this happen, use this workaround.

1. Go to Workspace>preferences and deselect "Open two application windows".
2. Close and re-enter MicroStation.
3. Open the same dialog as before. This time it will be stuck under the title bar of app window 1 (since it is the only window open). Now select the Wiindow drop down and choose the window that's stuck. It will reposition itself so the title bar can be accessed for moving.

See Also

https://communities.bentley.com/products/microstation/w/microstation__wiki/26156/how-to-recover-lost-or-hidden-tool-settings-dialog-box


https://communities.bentley.com/products/microstation/w/microstation__wiki/13452/troubleshooting-user-preferences-issues