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    Registration page not appearing

       
      Applies To 
       
      Product(s): MICROSTATION
      Version(s): 08.05.00.64
      Environment:  N\A
      Area:  Licensing
      Subarea:  Registration
      Original Author: Bentley Technical Support Group
       

    Problem

    MicroStation V8 2004 with SELECTserver.


    When starting MicroStation V8 2004 with SELECTserver

    1)Never sees the registration page
    2) No errors, no messages, no entry in lmdebug.log

    Solution

    We had to reload the application

    THE FACTS

    1) New Install of MSV8 (Multiple reinstalls done)
    2) Only this workstation
    3) MSV8 2004 working from other workstations
    4) MSJ works from the same workstation
    5) SS shows the license as check ed out
    6) Never sees the registration page
    7) No errors, no messages, no entry in lmdebug.log

    User:

    A) Disable the anti virus and attempt to obtain a license. Same result
    B) Check the system process maxed out at 100 percent
    C) If running let it run and see how long before it fails or completes.


    Over 30 minutes at 100 percent
    Reloaded the product application



    See Also



    • Migrated
    • SELECTsupport
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    • Cancel
    • Elisabeth Pry Created by Bentley Colleague Elisabeth Pry
    • When: Wed, Jun 4 2014 9:34 AM
    • Andrew Bell Last revision by Bentley Colleague Andrew Bell
    • When: Thu, Dec 29 2016 12:58 AM
    • Revisions: 5
    • Comments: 0
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