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MicroStation Wiki Getting "unable to open DWG" message
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    Getting "unable to open DWG" message

       
      Applies To 
       
      Product(s): MicroStation
      Version(s): 08.11.09.357
      Environment:  Windows 7 32 bit,Windows 7 64 bit
      Area:  DWG
      Subarea:  Open
      Original Author: Reginald Wallace, Bentley Technical Support Group
       

    Problem

    Getting "unable to open DWG" message. Error occurs when opening any DWG file in MicroStation.

    Solution

    1. Verify that RealDWG is installed and listed in Control Panel>Programs and Features
    2. Uninstall RealDWG
    3. Go to C:\BentleyDownloads\MicroStation\folder and re-run the RealDWG.msi by double-clicking the file or downloading RealDWG from the Select Services website
    4. If error continues to occur go to C:\Windows\SysWOW64\ folder
    5. Search for a file named AcSceneOE.dbxows\SysWOW64\ folder
    6. If this file is present MicroStation will use this file instead of the same file in the C:\Program Files (x86)\Common Files\Bentley\Shared\RealDWG2013

    See Also

    MicroStation Wiki - "Unable to locate and open seed file required to open this file."

    • Migrated
    • open
    • DWG
    • SELECTsupport
    • 08.11.09.357
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    • Reginald Wallace Created by Bentley Colleague Reginald Wallace
    • When: Wed, Jun 4 2014 4:55 PM
    • Craig Calvin Last revision by Craig Calvin
    • When: Thu, Jul 24 2014 12:13 PM
    • Revisions: 2
    • Comments: 0
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