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When attempting to dock toolbars at the top or bottom of the screen, they appear to be either blank or they disappear.
Reporting Toolboxes disappear.
After installing Security Update for Microsoft Windows (KB2973201), several reports have been received of toolboxes are missing/disappearing from the GUI.
Affected are; Standard Menu/Toolbar (File, Edit, Element, etc.), Primary Tools, and, at least in one case, the Snap Mode toolbar.
In the Tool Boxes dialog these options were checked, and thus should be displayed
The following temporary workarounds can be used until Microsoft and Bentley provide a fix for this issue :
Option 1: Uninstall/Remove Windows Security Update KB2973201
This Windows Update can be uninstalled using the following key-in at a command prompt.
wusa /uninstall /kb:2973201
or can be removed from the Installed Updates section accessible using the following steps.
1. Open the "Control Panel -> Programs"
2. Then "Programs and Features -> View installed updates"
3. Select Security Update for Microsoft Windows (KB2973201)" and then click "Uninstall".
It maybe required to provide Administrator credentials.
Please note that some users are reporting that their IT support pushes out these Windows Updates automatically. Another note is that Hotfix KB2984930 suggested by Microsoft as a fix does not correct this toolbar display problem.
Option 2: Edit and exchange user setting files
This option is available for any users that may not have encountered this toolbox display problem yet or who has not installed the KB2973201 Update. They should create a new MicroStation user or temporarily remove the User Preference File (UPF) and the *docking.XML files from the current user.(Please see How to Back Up and Restore User Preferences for how to find and backup your upf file)
The result of this process is that MicroStation starts with a new user settings file which can be configured as required. In this case it is also needed to move all toolboxes docked to the top and bottom to the sides or just undock them and save settings (File > Save Settings).
After having completed the above steps, these UPF and *Docking.xml files can be used as seeds for all users affected by the Windows Update Problem.
In order to use the above files as seeds, the variables MS_USERPREFSEED and MS_DOCKINGPREFSEED need to be pointed respectively to the new .upf and and *.docking.xml file. Now the old .upf and docking.xml files can be deleted so that new ones will be created using the new seeds
(see Restore MicroStation to Factory defaults and How To Reset User Preferences and Delete MicroStation‘s Temporary Files)
Further details regarding the user preferences seed files can be found here:
http://communities.bentley.com/other/old_site_member_blogs/peer_blogs/b/marc_thomass_blog/archive/2014/04/14/site-standards-3-user-preference-seeds.aspx
Option 3: Create and Provide a new DGNLIB
Note: this method does not apply to the AccuDraw and Snap Tools tool boxes. 1. Create a new .DGNLIB library to store the customized tool boxes.
2. Point the MS_GUIDGNLIBLIST variable to it (Workspace > Configuration)
3. Restart MicroStation and open this DGNLIB for customization
4. Copy your affected toolboxes (e.g. “Primary Tools”, “Standard”, “View Groups”) via Menu: Workspace > Customize > Tools > from “Application Tools” > (MicroStation) above to “User Tools” > your DGNLIB and rename them as you prefer.
5. Provide all affected users this new DGNLIB file via variable MS_DGNLIBLIST.6. This "new copies" of the toolboxes can be enabled from the "Tools > ToolBoxes” menu and should only be docked to the sides.
Unfortunately toolboxes “AccuDraw” and “Snap Tools” are not available via Workspace > Customize and therefore can´t be copied and renamed.
Further details regarding customizing tools and tool boxes in MicroStation could be located here
http://communities.bentley.com/products/microstation/w/microstation__wiki/8838.creating-a-dgnlib-library-file-for-cutomizing-microstation-s-user-interface.aspx
http://communities.bentley.com/products/microstation/w/microstation__wiki/10364.customizing-tools-and-tool-boxes-in-microstation.aspx
For Solution 2 and 3 you need to pay attention not to dock any toolboxes again to the top or bottom.
These workarounds do not prevent the toolboxes from disappearing again if docked to the top or bottom.
Bentley Systems currently have not reported a solution to this issue but it has been escalated and is being investigated with highest priority.Microsoft have been able to replicate the reported issues caused by the installation of: KB2973201 as well and have logged this issue in their database under Case number: 114081311699427.The issue was first introduced in KB2965768 on 5/2/2014. The same issue was also in KB2973201 and KB2982791 and it may also be in other security or service updates released since 5/2/2014.Microsoft recommends customers who have installed security update KB2982791, to uninstall this update. They have added additional information in the Known issues section for the MS14-045, August 2014 update.Please see the related article: http://support.microsoft.com/kb/2982791.Microsoft's product team is using the image provided by Bentley to determine a fix for this issue.
Should you encounter this or a related issue, we kindly ask you to contact Bentley Technical Support, to have it properly logged into our database. This will allow us to contact you as soon as a solution is available.
How to Back Up and Restore User Preferences
Restore MicroStation to Factory defaults
How To Reset User Preferences and Delete MicroStation‘s Temporary Files
http://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/15964.drag-and-drop-tool-boxes-to-the-menu-bar-disappears-from-the-screen.aspx
http://communities.bentley.com/products/road___site_design/w/road_and_site_design__wiki/15963.how-to-remove-windows-update-number-kb2973201.aspxhttp://support.microsoft.com/kb/2982791