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    Installation V8i SS2 error 2738

       
      Applies To 
       
      Product(s): MicroStation
      Version(s): 08.11.07.443
      Environment:  N\A
      Area:  Installation
      Subarea:  General
      Original Author: Jin Long Yuan, Bentley Technical Support Group
       

    Problem

    Installation V8i SS2 error 2738; 1603

    Unable to install MicroStation on Windows 7 machine. Receive an error:
    The installer has encountered a unexpected error installing this package.
    This may indicate a problem with this package. The error code is 2738. This is accompanied with a 1603 error in the installation dialog, "A fatal error occurred during installation."

    Solution

    1. Start Command Prompt (run as administrator)
    2. Type: CD C:\Windows\System32
    3. Regsvr32 vbscript.dll

    If this Windows 7 64-bit platform,also:

    4. Type CD C:\Windows\Syswow64\
    5. Regsvr32 vbscript.dll

    If this does not resolve issue remove registration for VBSscript engine
    under HKEY_LOCAL_MACHINE registry and then repeat steps 1 through 5
    above. To do this:

    1.Click on the Start menu, choose Run, type cmd and click OK
    2.To unregister the VBScript engine, run this command: reg delete
    "HKCU\SOFTWARE\Classes\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f
    3.To unregister the VBScript engine on a 64-bit OS, run this command:
    reg delete "HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{B54F3741
    -5B07-11CF-A4B0-00AA004A55E8}" /f
    4.To unregister the JScript engine, run this command: reg delete
    "HKCU\SOFTWARE\Classes\CLSID\{F414C260-6AC0-11CF-B6D1-00AA00BBBB58}" /f
    5.To unregister the JScript engine on a 64-bit OS, run this command: reg
    delete "HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{F414C260-6
    AC0-11CF-B6D1-00AA00BBBB58}" /f

    Retry installation

    See following link for more information:http://blogs.msdn.com/b/astebner
    /archive/2007/06/07/3151752.aspx



    See Also



    • installation
    • 1603
    • error
    • 2738
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    • Jinlong Created by Jinlong
    • When: Fri, Aug 29 2014 11:28 AM
    • Andrew Bell Last revision by Bentley Colleague Andrew Bell
    • When: Tue, Dec 6 2016 11:41 PM
    • Revisions: 3
    • Comments: 0
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