Problem

Installation V8i SS2 error 2738; 1603

Unable to install MicroStation on Windows 7 machine. Receive an error:
The installer has encountered a unexpected error installing this package.
This may indicate a problem with this package. The error code is 2738. This is accompanied with a 1603 error in the installation dialog, "A fatal error occurred during installation."

Solution

1. Start Command Prompt (run as administrator)
2. Type: CD C:\Windows\System32
3. Regsvr32 vbscript.dll

If this Windows 7 64-bit platform,also:

4. Type CD C:\Windows\Syswow64\
5. Regsvr32 vbscript.dll

If this does not resolve issue remove registration for VBSscript engine
under HKEY_LOCAL_MACHINE registry and then repeat steps 1 through 5
above. To do this:

1.Click on the Start menu, choose Run, type cmd and click OK
2.To unregister the VBScript engine, run this command: reg delete
"HKCU\SOFTWARE\Classes\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f
3.To unregister the VBScript engine on a 64-bit OS, run this command:
reg delete "HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{B54F3741
-5B07-11CF-A4B0-00AA004A55E8}" /f
4.To unregister the JScript engine, run this command: reg delete
"HKCU\SOFTWARE\Classes\CLSID\{F414C260-6AC0-11CF-B6D1-00AA00BBBB58}" /f
5.To unregister the JScript engine on a 64-bit OS, run this command: reg
delete "HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{F414C260-6
AC0-11CF-B6D1-00AA00BBBB58}" /f

Retry installation

See following link for more information:http://blogs.msdn.com/b/astebner
/archive/2007/06/07/3151752.aspx

See Also