Problem Description

Cannot start using MicroStation, the File Open dialog does not appear. After starting MicroStation from shortcut or Start menu, the Splash Screen appears as normal but then all that opens is a grey MicroStation Winodow. In the Window, only Maximize and Minimize are available, the red X to close the program is disabled or greyed out. The File Open dialog is not visible anywhere. See image 1 below showing this.

Steps to Resolve

1. If two monitors/screens are in use, check if the File Open dialog is on the other screen
2. If it is not on second screen, it is possible, at some point, that the File Open dialog got dragged to the very edge of the screen and is available but just cannot be seen
3. To try and retrieve the dialog, follow the steps, starting at step 4, in the Dialog is missing article

Image 1 - No File Open dialog