Problem Description

When clicking the middle mouse wheel to pan the view, crosshairs (tentative) appear and the pan command does not work.

Steps to Troubleshoot

1. Check the Button Assignments
   1. Open any file and go to the menu Workspace > Button Assignments
   2. Click on the Remap Buttons option, the Button Assignments dialog opens
   3. Select the line XButton 1
   4. Hover the mouse over the area 'Button Definition Area' and press once on the middle mouse wheel
   5. Click OK to close Button Mappings dialog, and click OK again to close Button Assignments
      
      
2. If that does not help, check the value assigned to XButton 1:
   1. Go to Workspace > Button Assignments once again
   2. Find XButton 1 in the list
   3. Check the Action against it? It should be: Pan drag
      
      
3. Check to see if the command works on its own;
   1. Go to Utilities > Key-in
   2. Enter the following Key-in command: Pan drag
   3. Hit Enter and check in the view if the panning works
      
      
4. Try changing to a different mouse and test.
   Some wireless or old types of mouse may have compatibility issues. Try a standard USB mouse
   
   
5. Check the path value for the variable MS_BUTTONMENU

1. This can be checked in Workspace > Configuration
2. Under Category column select All (Alphabetical)
3. Scroll the list to find the variable and its path will be in the Expansion box
4. If this was a shared path, the file (typically called: default.btnmenu) could be changed 
5. Standard path is: C:\ProgramData\Bentley\MicroStation V8i (SELECTseries)\WorkSpace\Interfaces\Buttons\
   
   

See Also

How to Troubleshoot shortcuts and mouse button mapping issues

How to set the right/left buttons fo a mouse to Dynamic Pan

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