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    CONNECTION Client: User failed to login

      Product(s): CONNECTION Client
      Version(s): pre 10.00.04.17
      Environment: N\A
      Area: Access
      Subarea: N\A

    Error or Warning Message

    I can not login to "CONNECTION client".
    Following error message appears:

    ***
    Connection Faliure
    User failed to login
    ***

    Explanation

    A notification was sent through our blog requesting users to update the CONNECTION CLIENT by February 6th.

    Update your CONNECTION client by February 6th!

    In case, you have not updated the CONNECTION CLIENT by February 6th, you will receive the “User failed to login” error. You will need to download and install the CONNECTION client.

    How to Avoid

    Please install at least version 10.00.04.21 which is available for download from the Software Downloads. Search for "CONNECTIONS".
    If there is no suitable language version available, we recommend installing an English version until the preferred language version is released.

    See Also

    Update your CONNECTION client by February 6th!
    Bentley Connect - didn't update by February 6th
    Unable to sign in Community Client
    User failed to login

    Cannot sign in to CONNECTION Client

    Other language sources:

    German: CONNECTION Client: "Benutzer konnte sich nicht anmelden"

      Original Author: Yvonne Lohse
    • Connection Client
    • connect
    • Access
    • en
    • SELECTsupport
    • 10.00.00.15
    • Share
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    • Yvonne Lohse Created by Bentley Colleague Yvonne Lohse
    • When: Thu, Feb 25 2016 6:30 AM
    • Judy Wong Last revision by Judy Wong
    • When: Mon, Dec 10 2018 2:00 AM
    • Revisions: 4
    • Comments: 0
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