| Product(s): | MicroStation | ||
| Version(s): | CONNECT | ||
| Environment: | N\A | ||
| Area: | Installation | ||
| Subarea: | General |
Problem
Where can I find the installation log file for MicroStation Connect?
Solution
When you install the application, its installation log is created and saved inside folder C:\Users\User.Name\AppData\Local\Temp.
The log file is named as <ProductName>_<YearMonthDate>*.zip (e.g. MicroStation_CONNECT_Edition_20150830171712.zip). If the installation is executed multiple times, you can take the latest log.
Note: A quick way to access this folder is to use "%temp%" in the File Explorer to get to this location
If the MicroStation and MicroStation-based products are updated through the CONNECTION Client, the name of log files will be different. Here is an example of how these logs will appear...
setup_connectionclientx64_11.00.03.1420210519135412.log
setup_connectionclientx64_11.00.03.1420210519135412.zip
setup_microstationx64_10.16.00.07420210519140200.log
setup_microstationx64_10.16.00.07420210519140200.zip
Providing these logs to Bentley can be helpful to troubleshoot installation errors and issues.
See Also
MicroStation CONNECT 10.00.00.25 will not install
How to Download and Install MicroStation CONNECT 10.00.00.25 New Portal?
Other Language Sources
| Original Author: | Leonard Jones |