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-Ensure that the Element Highlight Color is set to color that will display? Settings>Design File>Design File Settings>Color Highlight colour is set to magenta.
-Alternatively the following setting may be enabled: Workspace > Preference > Input Turn On the "Allow ESC key to stop current command" then "OK" Save Settings. The command will then remain highlighted until ESC is selected. -Ensure that Identify Elements Automatically setting is checked in Accusnap?
-Ensure Pop-up Info is enabled or disabled through AccuSnap Settings.