MicroStation Connect crashes immediately when started. No exception logs created.
Note: Kindly contact your Antivirus vendor and request for details on threats, security issues reported on Bentley Products. Share the data by logging a Service Request so our Support team can review them. Do also share the Event logs - check video.
Event logs shows tmmon64.dll "Trend Micro UMH Monitor Engine" is the faulting DLL.
Add the following files/folders to the antivirus exclusionsC:\Program Files\Bentley\MicroStation CONNECT Edition\MicroStation\MicroStation.exeC:\Program Files\Common Files\Bentley Shared\CONNECTION Client\LicService\Bentley.Licensing.LicenseTool.exeC:\Program Files\Common Files\Bentley Shared\CONNECTION Client\Bentley.Connect.Client.exeC:\Program Files\Common Files\Bentley Shared\CONNECT Advisor\Bentley.Connect.Advisor.Service.exeC:\Program Files\Bentley\MicroStation CONNECT Edition\MicroStation\ConnectAdvisor\Bentley.Connect.Advisor.Api.dll
Excluding a file or application
Recommended scan exclusion list for Trend Micro Endpoint products