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    CONNECT Advisor error when MicroStation is started

      Product(s): MicroStation
      Version(s): 08.11.09.829
      Environment: N\A
      Area: CONNECT Advisor
      Subarea: N\A

    Problem

    User gets the following error message when MicroStation is started.
    CONNECT Advisor: Error while processing the feature launch event.

    Solution

    Please download and install the latest version of CONNECT Advisor “Bentley CONNECT Advisor (MultiLanguage) 32-bit Version 08.11.09.*”

    Steps for clean uninstall
    •  Close all Bentley Applications that are running
    •  From the “Programs and Features” section of the Control Panel, select CONNECT Advisor and click “Uninstall”
    •  On Starting uninstall, on the screen that is shown, Click Next to Continue
    •  A confirmation dialog will be shown, only after clicking “Uninstall”, the actual uninstallation will start
    •  Uninstallation of CONNECT Advisor will begin and complete.
    •  Reboot machine
    •  Install latest version of CONNECT Advisor

    The uninstall and install procedure is available in the attached installer guide


    PDF

    See Also

    CONNECT Advisor is here.



    • 08.11.09.829
    • MicroStation
    • CONNECT ADVISOR
    • error
    • error message
    • en
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    • Leonard Jones Created by Bentley Colleague Leonard Jones
    • When: Wed, Feb 14 2018 2:26 AM
    • Andrew Bell Last revision by Bentley Colleague Andrew Bell
    • When: Sun, Mar 4 2018 6:30 PM
    • Revisions: 4
    • Comments: 0
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