MicroStation hangs on startup after Windows 10 Update (Spring Creator) has been installed

	Product(s):	MicroStation V8i and Connect, and all Power Platform Products
	Version(s):	10.xx.xx.xx (All CONNECT Edition Versions)
	Environment:	Windows 10, German, Dutch, Italian, Spanish, Finnish
	Area:	Configuration
	Subarea:	General

Description

Windows 10 Update 1803 (Spring Creator) causes MicroStation CONNECT Edition Update 8 and Update 9 to stop working. This update has impacted MicroStation installation on operating systems that are non-English such as German, Danish, Spanish and Italian to name a few. Bentley would recommend avoid taking this update. We are working with Microsoft to provides resolution to the Windows 10 version 1803 update notifications.

Background

Bentley has identified that a new Windows 10 Update (version 1803) release in April 2018 causes MicroStation to hang at startup and makes MicroStation unusable. This issue also impacts other CONNECT Edition vertical applications such as Open Roads Designer and AECOsim Building Designer.

Workaround

The following temporary workaround can be used until a Solution is provided below.

Remove the update and go back to the previous version until Microsoft releases the fix using these steps:

Open Settings
Click on Update & Security
Click on Recovery
Under "Go back to a previous version of Windows 10", Click the Get started button
Select the reason you are rolling back
Click Next
Click No, thanks
Click Next
Click Next again
Click Go back to earlier build to begin the process

Note

Bentley and Microsoft have identified the root cause of the issue and are actually working on a solution.
Bentley understands the impact and urgency of this issue
This same update has also caused crashes when using AecoSim Building Designer and InterPlot Organizer 10.00.00.xx, see the following wikis:

https://communities.bentley.com/products/building/building_analysis___design/f/aecosim-speedikon-forum/154404/aecosim-building-designer-connect-edition-stops-working-when-windows-10-spring-creators-update-1803-is-installed

https://communities.bentley.com/products/projectwise/content_publishing/w/wiki/38530/microstation-connect-crashes-when-interplot-organizer-10-00-00-xx-is-integrated

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