Problem

Online help is slow, unresponsive or temporary unavailable

Solution

 Turn Off the Online Help and use the Local Help

1. Go to File\Setting\Preferences

2 Select Category: Help Setting  and turn off (uncheck) use online help.

 3. Press ok

4. Close MicroStation and Reopen MicroStation again.

5. Click the Help icon again and the Help will open locally

It should be locally saved in  the path C:\ProgramData\Bentley\Documentation\MicroStation\10.11.0\en\htm\GUID-288FAFD8-1107-4FCB-9843-8BECC9099A06.html

See Also