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    How to collect Event logs

      Product: MicroStation
      Version: V8, V8i, CONNECT
      Environment: Windows
      Area: N/A
      Subarea: N/A

    Background

    Event logging provides a standard, centralized way for applications (and the operating system) to record important software and hardware events. Event logs are required for system administrators or support representatives to diagnose problems.

     

    Steps to Accomplish

    Kindly save the Application and System logs, share it with Bentley support.

    To get the system and application logs:

    1. Go to Start > Control Panel > Administrative Tools > Event Viewer
    2. Expand "Windows Logs" (in XP: "Event Viewer (Local)”) folder.
    3. Right-click on "Application" and select "Save All Events As…" (in XP: "Save Log File As...").
    4. Give it a name
    5. Save it in the evt or evtx file format
    6. Repeat steps #3, #4, and #5 for "System"

    Video

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    Leonard Jones
    Video : How to collect Event logs
    By Leonard Jones over 2 years ago in MicroStation > MicroStation Files

    See Also

    Event Logging

    Other languages:

    Deutsch , Français , Italian Español

      Original Author: Leonard Jones
    • GENERAL
    • Event Logs
    • PRTUtilities
    • en
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    • Leonard Jones Created by Bentley Colleague Leonard Jones
    • When: Sun, Jun 14 2020 10:18 AM
    • Maria Garcia Last revision by Bentley Colleague Maria Garcia
    • When: Mon, Feb 28 2022 6:10 AM
    • Revisions: 8
    • Comments: 0
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