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MicroStation crashes on start up
Ideally collect the following, log a Service Request and work with the Support team in troubleshooting the issue.
• Crash logs - check video • Event logs - check video
The following workaround of “Create new UPF file” has fixed the crashes for some Users. Note: Your current User Preference settings, will be lost when you create a new UPF file.
Create new UPF file• Close the product• Backup the following UPF file from the following location. Rename Personal.upf to Personal.bak C:\Users\{UserName}\AppData\Local\Bentley\MicroStation\10.0.0\prefs\Personal.upf• When you reopen the product, a new UPF file is created• Open MicroStation and check if it loads
The User Preference File [UPF]