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In MicroStation CONNECT Edition, I need to reset my keyboard shortcuts to factory defaults.
1. Close out of MicroStation CONNECT completely2. Within Windows File Explorer, navigate to C:\Users\<user.name>\AppData\Local\Bentley\MicroStation\10.0.0\prefs3. Toggle ON the File Name Extensions (View tab>Show/hide ribbon group)
4. Rename the file "Personal.KeyboardShortcuts.xml" to "Personal.KeyboardShortcuts.xml.old"
5. Open MicroStation CONNECT again - the keyboard shortcuts should now be back to factory defaults. Creating and applying new keyboard shortcuts will autogenerate a new "Personal.KeyboardShortcuts.xml" file within the same file pathway.
Customization Blog Series - Keyboard Shortcuts