You are currently reviewing an older revision of this page.
XXXXXXX(Describe the task to be accomplished.)XXXXXXX
The exception log files are stored in the "ExceptionHistory" folder and it is mandatory that this whole folder is gathered from the affected PC and sent to Bentley Technical Support in oder ot have a better chance of a successful analysis.
The ExceptionHistory folder can be generally found in the Microstation Temporary Files folder.
To quickly find Microstation's temp folder:
1. Start Microstation (if it can be started by opening at least one design file, otherwise go to Option 2)
2. Open Microstation’s Key-in panel and type the following string: $ % explorer $(MS_TMP)
This will open your temp folder in Windows Explorer, where the ExveptionHistory is located by default
In Windows XP, Vista and 7 should also be quite easy to search for the "ExceptionHistory" folder, should this not be stored with Microstation's temp files as a result of workspace customization or if MicroStation cannot be started.