Resetting the preference data will reset the tools layout, user preferences set in several menus (DWG save options, “workspace->preferences” options, etc) to factory default. By following the procedure below, you won't erase your preference data but rather move it in a safe location so that it can be restored if this procedure doesn't solve the occurring issue. Deleting MicroStation’s temp files will not cause any side effects
It is imperative that you close all open instances of MicroStation, when required by the procedure, in order for them to work. Before taking the step below to re-create a clean user preference file, please consider the information in this blog:
Think you have a problem caused by a UPF, not so fast?
To re-create a new clean user preferences file:
1. Open MicroStation with any file and open MicroStation’s Key-in panel (Utilities->key-in)
2. Type the following string in MicroStation’s key-in panel and press enter:
$ % explorer $(_USTN_HOMEPREFS)
This will open your user preferences folder in windows explorer
3. Close MicroStation but keep the windows explorer window open.
4. MOVE (not just copy) the whole content of this folder - including all subfolders - into some other safe folder for backup.
5. Restart MicroStation and check if the issue still occurs.
In order to delete MicroStation’s temp files:
$ % explorer $(MS_TMP)
This will open your MicroStation’s temp folder in windows explorer.
3. Close MicroStation but keep the temp folder window open.
4. Delete all files in the temp folder
Restore MicroStation to Factory defaults
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