Fail to run any function program

I can't run any voyager function, when I double click the NETWORK program shown as below, nothing happens, no report, no result. Tried reinstall but it doesn't work.

I uninstalled visual studio from my laptop last week, don't know if this is the problem.

Could anyone help me with this problem? Thank you!

Parents
  • Hello. Could you please specify what is the version of CUBE that you are using? 

    Also, is it running any other program from any other application opening up task monitor or you experienced the same behavior?

    Might there be something blocking the program to run, particularly TMonitor.exe? Could you perhaps check if the anti-virus is blocking the executable and in case white-list the Citilabs installation folders?

    If the above does not help, you might try using process monitor to check what might be happening:

    2. Run ProcMon.exe and add the filter (Process Monitor > Filter and Add a Filter) for Process Name is TMonitor.exe. Click Add and then OK.
    3. Next Step is to try to run the program and check the log for what is happening.
Reply
  • Hello. Could you please specify what is the version of CUBE that you are using? 

    Also, is it running any other program from any other application opening up task monitor or you experienced the same behavior?

    Might there be something blocking the program to run, particularly TMonitor.exe? Could you perhaps check if the anti-virus is blocking the executable and in case white-list the Citilabs installation folders?

    If the above does not help, you might try using process monitor to check what might be happening:

    2. Run ProcMon.exe and add the filter (Process Monitor > Filter and Add a Filter) for Process Name is TMonitor.exe. Click Add and then OK.
    3. Next Step is to try to run the program and check the log for what is happening.
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