CONNECT Edition FAQ and Useful Bookmarks

How do I use Software Entitlement Services to configure licensing?

Detailed steps can be found there: Licensing Configuration | Bentley Systems

How do I find my Account Administrator?

How do I find my Administrator? - Licensing, Cloud and Web Services Wiki - Licensing, Cloud and Web Services - Bentley Communities

I am an Account Administrator:

New Administrator's Guide

New Administrator's Guide - Licensing, Cloud and Web Services Wiki - Licensing, Cloud and Web Services - Bentley Communities

Subscription Entitllment Services Admin Guide

How do I manage my users, add / delete / change roles?

Managing Users - Licensing, Cloud and Web Services Wiki - Licensing, Cloud and Web Services - Bentley Communities

Term Licensing Tip: How to enable and configure license alerting to warn when users exceed a concurrent use limit

License Alerting Wiki

Term license FAQ

Configure license alerting: Step by step guide

Understanding Term Licenses costs: Term-License-Fact-Sheet-LTR-EN-LR.pdf (bentley.com)

Term License usage analytics and License Alerting analytics: Subscription Analytics (bentley.com)

How do I provide application entitlement to my users?

• (+) Entitlement Country - Licensing, Cloud and Web Services Wiki - Licensing, Cloud and Web Services - Bentley Communities
• Application Entitlement - Licensing, Cloud and Web Services Wiki - Licensing, Cloud and Web Services - Bentley Communities

Where can I find and download the latest EMME and DYNAMEQ versions?

Find EMME on softwaredownloads.bentley.com.

Find DYNAMEQ on softwaredownload.bentley.com.

How can I check out licenses to work offline?

Checkout licenses: License Checkouts - Licensing, Cloud and Web Services Wiki - Licensing, Cloud and Web Services - Bentley Communities

How to troubleshoot Subscription Entitlement Services?

This section contains many useful tips on how to troubleshoot SES issues: Troubleshooting SES - Licensing, Cloud and Web Services Wiki - Licensing, Cloud and Web Services - Bentley Communities

• Switch between commercial programs: users need to refresh their policy file
• Unable to add users - users already exist within another ultimate

How can I use earlier versions with Bentley Software Entitlement Services?

How can I use earlier versions with Bentley Software Entitlement Services? - EMME Wiki - EMME - Bentley Communities

How can I use my AGENT add-on?

• Verify that you are using CONNECTION Client 11.00.05.44 or above. If not, please download and install the latest version from Software Downloads (bentley.com)
• Open the Bentley Licensing Tool from the CONNECTION Client
• Open the Feature Level Selector from the Tools menu.

• Click Select in the row with the EMME With Agent feature and click Done.

• You might need to restart EMME to have AGENT available for use.