Hi,
I have used Multiframe for many years and now my multiframe dongle isn't working anymore.
There's not much (hardly none) out there is support these days so I'm hoping someone will be able to help me here.
The problem is that when I go to open the program with the dongle plugged in (and it still 'lights' up) this message pops up and I don't know how to fix it.
Thanks,
Andrew
Hi James,
Thanks for your response.
You mentioned that there isn't 'many Multiframe users on dongles anymore', is there a way to use multiframe without a dongle?
Or is there a chance of sourcing more (new) multiframe dongles?
We now use an internet based licensing called Subscription Entitlement Service (SES). If you updated to the latest version of Multiframe you would be using this license system. On your old version you are locked into using a dongle.
You can contact sales to get more info here: https://www.bentley.com/en/about-us/contact-us/sales-contact-request
Regards,
James