The article below provides instructions for removing and reinstalling AutoPIPE for troubleshooting purposes.

Background

Various program anomalies can be solved by conducting a procedure called a clean installation. This involves uninstalling all versions of a program and removing any files that are left behind prior to reinstalling.

Steps to Accomplish

Before doing these steps, some precautions should be performed to ensure that user-created models and configuration settings are preserved.

AutoPIPE installations reside in the following location by default:

C:\Bentley

So AutoPIPE V8i SELECTseries 5 (version 09.06.00.15), for example, would be saved in the following location by default:

C:\Bentley\AutoPIPE V8i SELECTseries5

To preserve configuration settings that differ from the program defaults, please save a copy of the AutoPIPE.ini file to an alternate location. The file is stored in the AutoPIPE folder itself.

Important: Save a copy of any user-created models stored in the AutoPIPE folder or the Examples folder within. A best practice is to save all models to a network drive or the My Documents folder on the local drive.

Open the Control Panel, and visit either Add or Remove Programs (Windows XP) or Programs and Features (Windows Vista/7/8). Uninstall any listings for Bentley AutoPIPE 2004, XM, or V8i. The following listings, if present, can remain:

• • AutoPIPE Preview Handler
  • AutoPIPE Vessel

Navigate to C:\Bentley (or an alternate location where AutoPIPE was installed), and remove any folders for AutoPIPE 2004, XM, or V8i. The following folders, if present, can remain:

• • AutoPIPE Nozzle
  • AutoPIPE Translators
  • AutoPIPE_BatchGenerator

Then install AutoPIPE again. To restore configuration settings, copy the AutoPIPE.ini file to the AutoPIPE folder again, replacing the file that currently resides there.

See Also

02. How do I download, install, and license AutoPIPE?