Bentley Communities
Bentley Communities
  • Site
  • User
  • Site
  • Search
  • User
  • Welcome
  • Products
  • Support
  • About
  • More
  • Cancel
AutoPIPE
  • Product Communities
  • More
AutoPIPE
AutoPIPE Wiki 10e. Additional SELECT Open Access FAQ on Overusage
    • Sign in
    • -Pipe and Vessel Stress Analysis - Wiki
      • +ADL PIPE
      • -Bentley AutoPIPE
        • ++Table Of Contents - AutoPIPE Wiki page
        • +- General Information about AutoPIPE
        • +-NEW User Guide - TIPs - FAQ - RSS Newsfeed - AutoPIPE
        • +ATS and Batch Processing - AutoPIPE
        • AutoPIPE QA&R program
        • Bentley AutoPIPE Basic User Accrediation
        • +Download - Install - Release Notes - AutoPIPE
        • +File / Model Management using AutoPIPE
        • +General - AutoPIPE
        • +Graphics - AutoPIPE
        • +Grids (Input & Results) - AutoPIPE
        • +Import and Export - AutoPIPE
        • +Known Issues in AutoPIPE (Enhancements, defects, etc..)
        • +Libraries - AutoPIPE
        • -License AutoPIPE -
          • +License AutoPIPE - Inside of application
          • -License AutoPIPE - Outside of application
            • +1. Subscription Entitlement Service - AutoPIPE & AutoPIPE Vessel
            • -2. SELECTServer Licensing - AutoPIPE v.11.04 or lower
              • +01. Interactive Guide to Licensing AutoPIPE v.11.04 or lower
              • +02. Demo mode issues in AutoPIPE v.11.04 or lower
              • +03. Check in / Check out Issues in AutoPIPE v.11.04 or lower
              • +04. User Profile License Issues in AutoPIPE v.11.04 or lower
              • +05. License Management Tool (LMT) issues with AutoPIPE v.11.04 or lower:
              • -06. Managing License issue in AutoPIPE v.11.04 or lower:
                • 02. User not in office has a license checked out to their systems, cannot get a pooled license.
                • 05. From the user's License report, user's name shows as ?????
                • 06. Restrict the type of license user can actually use in AutoPIPE
                • +09. Node Locked (Non-Select) Licensing AutoPIPE
                • 10e. Additional SELECT Open Access FAQ on Overusage
                • 10f. How did I incur overcharges for 3 license of AutoPIPE when I only have 2 license?
                • 10g. How do I prevent overusage of AutoPIPE products?
                • 11. Licensing: What occurs when a non-trust license version of AutoPIPE is started?
                • 13. How many sessions of AutoPIPE can I run at the same time on the same computer with only 1 license?
              • +07. CONNECT, CLOUD, and Go To CONNECTION Center issues with AutoPIPE:
              • +08. Training / Trial / Trust License Issues in AutoPIPE v.11.04 or lower
            • Q. Bentley Subscription Programs to license AutoPIPE
            • Q. Who are my company's Bentley On-site Administrator(s)?
          • Select Server Sunset Phase
        • +Loads and Load Sets - AutoPIPE
        • +Localization (Non-English Language) - AutoPIPE
        • +Modeling Approaches in AutoPIPE
        • +Modules (i.e. Flange Analysis, Spring Hanger Selection, Rotating Equip, TTA) in AutoPIPE
        • +Piping codes - AutoPIPE
        • +Post Processing - AutoPIPE
        • +Printing - AutoPIPE
        • +Reports - AutoPIPE
        • +Settings - AutoPIPE
        • +Stress Isometrics - AutoPIPE
        • +Technology Productivity Capabilities
        • +Warnings, Errors, Crashed, Confirm, etc.. messages in AutoPIPE
        • +~ Technical Support - AutoPIPE
      • +Bentley AutoPIPE Nozzle (WinNOZL)
      • +Bentley AutoPIPE Vessel (powered by Microprotol)
      • +Bentley PlantFLOW
      • +Bentley PULS
    • Multi-lingual announcement from BENTLEY TECHNICAL SUPPORT.
    • +Training - Webinar - Help
    • Working at Home with AutoPIPE
    • +~ Attend a live meeting with an AutoPIPE Analyst

     
     Questions about this article, topic, or product? Click here. 

    10e. Additional SELECT Open Access FAQ on Overusage

    Applies To
    Product(s): AutoPIPE,
    Version(s): XM & V8i  
    Area: Licensing
    Original Author: Bentley Technical Support Group


    Q: How many days do I need to overuse for my usage to be “flagged”?

    A: The first three usages per product per quarter will be overlooked. Overuse must occur more than three times per quarter in order to trigger a Quarterly Term License invoice.

    Q: What triggers usage? Installing the software, opening the program, in production, or using certain features?

    A: 95 percent of applications only register usage when opening the program. However, some products can call for a different license that is dependent on a feature within the application.

    Q: I’m a one-man shop! How can I be showing usage for 2 PCs? I only use one at a time!

    A: Usage is tracked by distinct machine name per calendar and is not determined by concurrent usage. It is possible for one user to access software on two separate machines within a particular hour. Also, a checked-out license could contribute to this effect.

    Q: How can I control (limit) my usage? How can I implement a cap on usage so I don’t go over? Can I be notified of overuse before it happens? 

    A: There is no way to implement a cap on license usage because the client machines do not always connect to the server when the software is opened. This functionality is intentional in order to allow access to software even in the event of a network/Internet disconnect. 

    It is possible to schedule automatic usage reports to be sent to individuals to identify usage trends as they are reported. However, because of this ability to run software disconnected from the server, usage reports are not real-time, but historic. The reports are also dependent on individual machines connecting to the server and sending usage logs.
    Bentley always promotes a policy of information and education to allow our users to utilize the correct software at the correct time.

    Q: The usage data Bentley assesses is the DAILY Peak Usage…how does that correspond to the hour interval?

    A: The daily peak usage report indicates the highest hourly peak on that particular day. If the peak shows “5,” that means that peak usage number could have been reached in one hour that day, or could have registered a peak of five for eight hours that day. The daily peak usage report reflects the highest peak out of the 24 hour “buckets” on that particular date.

    Q: There is usage showing from machine XYZ… I never use that machine, how can it show usage?

    A: If there is usage coming from a machine that is rarely, if ever, used, the cause is likely a checked-out license. A checked-out license is a license that has been removed from the license pool and is remote from the server. It will reflect usage 24 hours a day, 7 days a week for the duration of the checkout, even if the machine is turned off. We recommend ONLY using a checked-out license if the machine will be without network connection beyond 30 days.

    Q: The reason there is no cap on usage is faulty programming on Bentley’s side. You need to fix it!

    A: No cap on license usage is intentionally designed. This functionality allows end-users to ALWAYS access the software and never suffer any production down time because of an absence of a license.

    Q: If I get charged for overusage then I should be reimbursed for days where there is under-usage?

    A: The SELECT Agreement requires that a subscriber have enough licenses to cover their trending peak usage level. We do not offer any reimbursement for unused perpetual licenses. However, with Open Access you will only be charged for products that you use in a particular quarter.

    Q: Where can I view these usage reports?

    A: There are two options for viewing reports, depending on your server configuration: 

    1. http://selectserver.bentley.com/bss/admin (Hosted configuration)

    2. Contact your local licensing administrator, if you are querying for a license against a locally deployed SELECTserver (Deployed configuration)

    Q: In reviewing our Daily Peak Usage, our average over-usage time is “13” seats and average overage is “0.” Why am I being required to purchase above this in covering our highest peaks?

    A: Bentley requires that an account cover the amount of licenses that will accommodate their usage needs throughout the length of the SELECT contract. Therefore, if an account has a need of 13 during a five-week period, Bentley expects that the account will cover 13 licenses under their contract (fulfilled by QTL or product purchase).

    See Also

    Managing License issue

    Bentley AutoPIPE

    • LMT
    • License Checkout tab
    • Overusage
    • AutoPIPE
    • LMT issues with AutoPIPE
    • License
    • License Management Tool
    • Manage Licenses issues
    • Share
    • History
    • More
    • Cancel
    • Mike Dattilio Created by Bentley Colleague Mike Dattilio
    • When: Thu, Jun 5 2014 5:57 PM
    • Mike Dattilio Last revision by Bentley Colleague Mike Dattilio
    • When: Fri, May 17 2019 10:44 AM
    • Revisions: 9
    • Comments: 0
    Recommended
    Related
    Communities
    • Home
    • Getting Started
    • Community Central
    • Products
    • Support
    • Secure File Upload
    • Feedback
    Support and Services
    • Home
    • Product Support
    • Downloads
    • Subscription Services Portal
    Training and Learning
    • Home
    • About Bentley Institute
    • My Learning History
    • Reference Books
    Social Media
    •    LinkedIn
    •    Facebook
    •    Twitter
    •    YouTube
    •    RSS Feed
    •    Email

    © 2021 Bentley Systems, Incorporated  |  Contact Us  |  Privacy |  Terms of Use  |  Cookies