What is the software (CAD) you want to use?
Could you please also check in the menu "Preference" the path of the customizable file?
Be sure that the correct EXE is specified:
Bentley AutoPIPE
Bentley Technical Support KnowledgeBase
Bentley LEARN Server
Bentley's Technical Support Group requests that you please submit any comments you have on this Wiki article tothe "Comments" area below. THANK YOU!