Need help working from home with your Bentley software? We're here to help - click here
AutoPIPE has the ability to import a PCF file generated by another application. Sometimes when importing these files the PCF translator appears to Freeze or displays "(Not Responding) " in the application bar.
The following are individual known issues that have occurred and their solutions. Sometimes more than known issue needs to be resolved before the program successfully generates an NTL file
Q. Program does not import a PCF file and hangs with no error message.
a. Review the original model for a closed loop. AutoPIPE does not support a closed loop (segment connected back to itself) and if detected will hang with no error message.
b.Review the original model in the original application and check to see if there are branch connections on elbows. At this time, AutoPIPE does not support importing a model that has branch connections on elbows There is a specific modeling approach in AutoPIPE help for these cases. If there are branch connections on elbows in the original application, suggest the following: 1. remove branch piping and component creating PCF file or 2. do not export branch piping to PCF file.
c. Another common problem is that the "Description" is too long. Should only be max 60 characters
SUPPORT: Rigid Rod with Double Bolt Clamp, Top Type: WELDED BEAM ATTACH, Rod: Cont. Thread, 3/8 *PART:Anvil FIG295 1 1/2 in Double Bolt Pipe Clamp, Finish: Black *PART:Anvil FIG290 3/8 in Weldless Eye Nut, Finish: Black $ *PART:Anvil FIG146 3/8 in Continuous Threaded Rod, Length: 77.75 in, Finish: Black *PART:Anvil 3/8 in Standard Hex Nut *PART:Anvil FIG66 3/8 in Welded Beam Attachment (Connect to Bolt), Finish: Black *PART:Anvil FIG290 3/8 in Weldless Eye Nut, Finish: Black
Avoidance: reduce description to smaller size, i.e.:
SUPPORT: Rigid Rod with Double Bolt Clamp
Q. When running the PCF translator the following occurs:
Bentley PCF Translator (Not Responding)
What should I do?
When using the PCF translator, select the file to be converted, make additional changes to all the other settings as needed and press the Convert button.
After pressing the Convert Button, suggest that you remove your hands from the keyboard and mouse. The translator is using a significant amount of system resources to convert the file. Some files that are converted have over 100,000 lines in one file. By pressing a button on the keyboard or mousing over something system resources are taken away from translator. Sometimes when this happens the application will show the Not Responding message and become grayed out, as seen above. However the software is still trying to recover and complete the conversion process. Again, do not touch anything. Most of the time the application will complete the conversion, the PCF translator will no longer show the Not Responding message and you will be able to open the newly converted file in AutoPIPE.
No mater the size of the model, be patient and let the application complete the conversion before moving onto another task. Again, this application is sensitive to system resource allocation. Regardless, if the model is converted and can be opened by AutoPIPE, everything should be ok, continue working on your analysis in AutoPIPE.
If this issue occurs a lot, you may consider adding more Ram or a better CPU. Also, if after an extreme amount of time, the Not responding message is still visible, close the application, file a service request, and send Bentley the PCF file you are having troubles with for review.
Q. When trying to convert a file from PCF to NTL, the converter freezes, aborts, or displayed the following messages:
it never creates the NTL file, why?
After reviewing the file, noticed that there are overlapping components which also freezes the PCF translator. The CAE development team will add some programming logic in the next PCF translator build to display a warning message. PCF translator v.126.96.36.199.
Review the PCF file, duplicates of certain components on the same coordinates will cause the connecting logic in translator to hang. Open the original model to review for duplicate components before exporting a new PCF file to be converted with the AutoPIPE translator.
After reviewing this model in detail, noticed that the PCF file contains an ELBOW and OLET. OLET center point is overlapping bend center point by 2 inches as highlighted below.
On Settings dialog when Remove overlapping part of Component checkbox is checked then program connect the OLET center point to ELBOW center point which causes the hang issue.
When Remove overlapping part of Component is unchecked and Ignore Overlapping Components is checked as shown below, then the OLET will be ignored during PCF import and program will not hang.
Note: More details about the overlapping and exactly where in the model they are occurring can be reviewed by opening the XXX.log3 file. This file is created in the same folder as the PCF file being converted after the abort message is displayed in the translator. Open this file in any text editor (i.e. Ultra Edit, NotePad++, Ms Word, etc.). Review the messages and component location, unit measurement is at the top of the file.
PCF Translator FAQ & troubleshooting