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AutoPIPE Wiki Q. "Error 1607: Unable to install InstallShield Scripting Runtime." message was displayed when installing AutoPIPE
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            • Q. "Your user account does not have write access in the AutoPIPE program folder"..... message appears when installing AutoPIPE, why?
            • Q. "0xfffffffe" and "BeKBNotFound = KB4340917" appears in log file after AutoPIPE crashed while installing, why?
            • Q. "Error 0x80070005:" displayed in log file when installing AutoPIPE
            • Q. "Error 0x80070070" message was displayed when installing AutoPIPE
            • Q. "Error 0x8007051b:" displayed in log file when installing AutoPIPE
            • Q. "Error 0x80070643" message appears when installing AutoPIPE, why?
            • Q. "Error 0x800713ec" displayed in log file when installing AutoPIPE
            • Q. "Error 0xc0000005:" displayed in log file when installing AutoPIPE
            • Q. "Error 1001. An exception occurred while uninstalling"... message appears when uninstalling AutoPIPE, why?
            • Q. "Error 1603" or "AutoPIPE Preview Handler encountered an unexpected error - The error code is 2908" occurred when installing AutoPIPE
            • Q. "Error 1607: Unable to install InstallShield Scripting Runtime." message was displayed when installing AutoPIPE
            • Q. "Error :0x80070570" displayed in log file when installing AutoPIPE
            • Q. "Error code: 0x80070661" - occurred when installing AutoPIPE, why?
            • Q. "Error code: 0x80070666" AutoPIPE Preview Handler - occurred when installing AutoPIPE, why?
            • Q. "Error: 0x800f0954" displayed when installing AutoPIPE
            • Q. "Error:= 1625" displayed when installing AutoPIPE
            • Q. "InstallDriver Module: InstallDriver Module has stopped working"... message appeared when installing AutoPIPE application, why?
            • Q. "The installer has encountered an unexpected error installing this package. The error code is 2738"... message appears when trying to install AutoPIPE or OPIM, why?
            • Q. User computer fails to update Windows features when AutoPIPE is installed, why?
            • Q. When installing AutoPIPE, program appears to be stuck / frozen, what can be done to complete installation?
        • +~ Technical Support - AutoPIPE
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     Questions about this article, topic, or product? Click here. 

    Q. "Error 1607: Unable to install InstallShield Scripting Runtime." message was displayed when installing AutoPIPE

    Applies To
    Product(s): AutoPIPE,
    Version(s): All
    Environment: N/A
    Area: Installation
    Original Author: Bentley Technical Support Group

    Problem:

    The following is displayed when installing AutoPIPE:

    What is causing the issue and how to avoid it?

    Solution:

    This error message is a system-specific error and can be caused by a system-specific setting. Typically, windows system files maybe damaged. Please see one or more of the following that resolved the issue in the past for other users:

    Option #1:

    There are known issues for the error to occur if the application is being installed from files located on a mapped Server drive or Virtual drive.

    Confirm the software is actually on the local hard drive (prefer a desktop folder location) and is not trying to be installed from a mapped server drive or virtual drive.

    Option #2:

    Following Microsoft KB article helped:

    http://support.microsoft.com/kb/888019

      • Reinstall the InstallScript engine
      • Running Setup from a virtual drive
      • Register Idriver and Msiexec
      • Change Permissions
      • Stop other instances of Windows Installer
      • Reinstall Windows XP

    or

    http://consumerdocs.installshield.com/selfservice/viewContent.do?externalId=Q108340&sliceId=1

    Option #3:

    Ask the IT department to log on and edit the registry with the following:

     [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]

    "AllowLockdownBrowse"=dword:00000000

    "AllowLockdownMedia"=dword:00000000

    "AllowLockdownPatch"=dword:00000000

    "AlwaysInstallElevated"=dword:00000000

    "DisableBrowse"=dword:00000000

    "DisableMSI"=dword:00000000

    "DisablePatch"=dword:00000000

    "EnableUserControl"=dword:00000000

    "Logging"=""

    "SafeForScripting"=dword:00000000

    "TransformsSecure"=dword:00000001"TransformsSecure"=dword:00000001

     If all the suggestions above still result in failure to install: 

    Please log a service ticket, provide results on what happen with each of the above attempts, and the development team will review it or provide completely different technology installer

    See Also

    Errors that occur when Installing / Uninstalling

    Bentley AutoPIPE

    • Error 1607
    • error
    • AutoPIPE
    • Install
    • message
    • 1607
    • Share
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    • Mike Dattilio Created by Bentley Colleague Mike Dattilio
    • When: Fri, Mar 13 2015 9:14 AM
    • Mike Dattilio Last revision by Bentley Colleague Mike Dattilio
    • When: Wed, Sep 19 2018 12:17 PM
    • Revisions: 7
    • Comments: 0
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