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AutoPIPE Wiki Error 221: Please contact Rebis... message appears when opening a PXF file in AutoPIPE
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    • -Pipe and Vessel Stress Analysis - Wiki
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        • -Warnings, Errors, Crashed, Confirm, etc.. messages in AutoPIPE
          • +"Alert" Messages displayed in AutoPIPE
          • "AutoPIPE Licensing" Messages displayed in AutoPIPE
          • +"Autopipe.exe" Messages displayed in AutoPIPE
          • +"Beam Section" Messages displayed in AutoPIPE
          • +"Bentley AutoPIPE" Messages displayed in AutoPIPE
          • +"Bentley Systems, Inc" Messages displayed in AutoPIPE
          • "Bentley.lictransmit for Windows has stopped working" message appears when using AutoPIPE program, why?
          • +"Bolts*" Messages displayed in AutoPIPE
          • +"Confirm" Messages displayed in AutoPIPE
          • -"Error" messages displayed in AutoPIPE
            • "Closed loop detected in imported model at TEE point xxx" error message in AutoPIPE appears when importing a model
            • "No Piping with OD >= 1.400 inches (35.56 mm) is found in PXF file" error message displayed in AutoPIPE
            • "Root Element Is Missing" message displayed in AutoPIPE
            • "Time history analysis file (*.TIM) does not exist." error message appears in AutoPIPE, why and how to fix it?
            • Application Error - 0xc0150002
            • AutoPIPE Preview Handler error on installation
            • E102-155: This point must be an anchor/reference point error message in AutoPIPE
            • E102-161: This point does not have reference point defined message appears in AutoPIPE
            • E119-1: Maximum number of load combinations exeeded message appeared in AutoPIPE
            • E13-16: Cannot Find the specified units file error message in AutoPIPE
            • E131-30: AUTOPIPE.CLR not found message appears when starting AutoPIPE, why?
            • E15-13: PXD file is needed for accessing AutoPLANT data in this model Please place PXD and PXH files in same directory as DAT file.
            • E154-16: This value must be between 0 and 2, recommended value is 0.5... error message appears in AutoPIPE
            • E156-38: Value must be greater than zero error message is displayed in AutoPIPE
            • E175-28: Error in velocity profile specification
            • E21-40: Executing this operation can corrupt distributed load records in AutoPIPE
            • E2164-15: Qualified stress for all bend and tee components should be greater than zero error message in AutoPIPE
            • E31-37: Material type not recognized. Re-enter.. message appears when using AutoPIPE
            • E38-95: Cannot insert component after a tee message in AutoPIPE
            • E511-1: Invalid AutoPIPE data file , error message displayed in AutoPIPE, why?
            • E512-109 cannot open Projectwise model message appears when opening an AutoPIPE model
            • E512-149: Model name must not contain space character... error message in AutoPIPE
            • E512-65: the model cannot be opened or locked
            • E514-2: Unable to retrieve Time History Load and Time History files - error message in AutoPIPE
            • E516-11: Analysis terminated: model must have more than one point... error message appears in AutoPIPE
            • E516-8: Demo version limit of 20 points exceeded... message appears in AutoPIPE, why?
            • E521-22: Base point is not on selected range error message is posted in AutoPIPE, why?
            • E521-24: No range specified for copying, why?
            • E522-32: Cannot find clipboard file in current directory message appears in AutoPIPE
            • E522-33: Cannot complete the paste operation in AutoPIPE
            • E523-21: No Range specified for rotation.... message is posted in AutoPIPE, why?
            • E527-25: Point not found in selected range... message appears in AutoPIPE, why?
            • E723-23: System is not complete for analysis purposes
            • E726-104: Zero length not allowed at beam XX
            • E732-1: Angle is 0 deg. at bend xxx message in AutoPIPE
            • E732-2: Angle is 180 deg. at bend xxx message in AutoPIPE
            • E732-3: Not enough clearance to fit bend ... Error in AutoPIPE
            • E737-26: Valve components are not permitted in HDPE pipe system as per CC N-755-1 - error message in AutoPIPE
            • E751-1 Tee type gt 8 or lt 1. SIF not calculated - AutoPIPE
            • E774-44: Equation requires more combinations to be complete...error message appears in AutoPIPE, why?
            • E801-11: Fatal Error: no mass in the system or "NAN" appeared in AutoPIPE reports
            • E801-12: Cannot find next frequency
            • E801-135: Number of analysis nodes exceeds maximum limit of 10000 nodes
            • E801-1: FATAL ERROR: Unstable System - error message in AutoPIPE
            • E801-24: Number of MSRS groups is inconsistent with SAM case - Error Message in AutoPIPE
            • E801-3: No static load cases specified
            • E801-4: Zero length element
            • E801-5: Zero Element Stiffness in AutoPIPE
            • E801-62: Unable to process any time history function... message appears in AutoPIPE, why?
            • E801-64: Undefined point name in time history load data... message appears in AutoPIPE, why?
            • E801-6: Zero flexible length beam... message appeared when using AutoPIPE, why?
            • E801-75: Cannot allocate memory for analysis, unload some applications.
            • E829-1: Incorrect model size in file Static analysis results will be ignored.
            • E90-21: Analysis results do not exist
            • E90-43: Structural Synchronizer not installed on the system.... message appears in AutoPIPE, why?
            • E951-1: No default available. Re-enter, message appears in AutoPIPE, why?
            • E962-1: File read error, please contact BENTLEY
            • E962-2: File write error, check disk space error occurred in AutoPIPE
            • E963-21: Number of characters in name cannot exceed 48 error message displayed in AutoPIPE?
            • E963-8: Non-ascii characters or "?" are not permitted in name message appears when opening a model in AutoPIPE, why?
            • Error "The model you are about to open as last modified in a newer version..." message appears in AutoPIPE, why?
            • Error 1316 - A network error occurred while attempting to read from the file
            • Error 221: Please contact Rebis... message appears when opening a PXF file in AutoPIPE
            • LoadLibrary failed with error 1114: A dynamic link library (DLL) initialization routine failed... message was displayed when running AutoPIPE, why?
            • LoadLibrary failed with error 87 ... message was displayed when running AutoPIPE, why?
            • No load case is selected to print time history results - Error message in AutoPIPE
          • +"Flange*" Messages displayed in AutoPIPE
          • +"Intel(r) Visual Fortran run-time error" messages displayed in AutoPIPE
          • +"License Management Tool" Messages displayed in AutoPIPE
          • +"Microsoft .NET Framework".. messages displayed in AutoPIPE
          • "Microsoft Visual C++ Runtime Library" message appears in AutoPIPE
          • "New Case Failed" Messages displayed in AutoPIPE
          • +"Note" Messages in AutoPIPE
          • +"Reverse Segment" Messages displayed in AutoPIPE
          • +"SACS Export Error" messages displayed in AutoPIPE
          • +"Text Node Editor" Messages displayed in when using OPIM from within AutoPIPE
          • "Unable to Import the Excel File..." Messages displayed in AutoPIPE
          • +"Warnings" Messages displayed in AutoPIPE
          • +Application Crashed or Freezes - AutoPIPE
          • AutoPIPE Report Viewer has stopped working
          • +Issues that occur when importing PXF files into AutoPIPE
          • +Known errors that occur when Installing / Uninstalling AutoPIPE
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    Error 221: Please contact Rebis... message appears when opening a PXF file in AutoPIPE

    Applies To
    Product(s): AutoPIPE
    Version(s): ALL;
    Environment: N/A
    Area: Import
    Original Author: Bentley Technical Support Group
    Date Logged
    & Current Version
    Nov. 2016
    10.01.00.09

    Problem:

    The following Error message appears when opening a DAT file created by importing a PXF file:

    ---------------------------
    Error
    ---------------------------
    Error 221: Please contact Rebis
    ---------------------------
    OK
    ---------------------------

    why does it occur and how to avoid it?

    Solution:

     This is a rare error message. If this message is displayed, please log a Bentley Service send and attach a zip file containing the following 2 items:

    1. AutoPIPE APC file

    2. PXF file used to create the DAT file

    Once these files have been received in a Bentley Service request, the CAE development team can review and possibly fix the model.

    From one previous logged issue, there was a single point segment in the model but that point seem that could not be deleted. The segment was noted to be a type of bend near/far, but the remaining points of bend are missing. A complete bend of same name already exists in another segment. Also this point is not connected to any other point. Program tries to delete this point and segment but stuck in a loop. The CAE development team has a special application to open an AutoPIPE *.DAT database file to updated the point type and name manually. After doing so, the model was saved and could then be opened using AutoPIPE. 

    See Also

    Error Messages

    Bentley AutoPIPE

    • 221
    • import
    • error
    • Rebis
    • message
    • pxf
    • Opening
    • Share
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    • Mike Dattilio Created by Bentley Colleague Mike Dattilio
    • When: Fri, Nov 18 2016 6:01 PM
    • Mike Dattilio Last revision by Bentley Colleague Mike Dattilio
    • When: Mon, Mar 1 2021 11:21 AM
    • Revisions: 4
    • Comments: 0
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