Problem:

The following message appears when starting AutoPIPE

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Bentley AutoPIPE
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Error Writing File:
Please contact Bentley Technical Support
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OK  
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Why and how to avoid it?

Solution:

Suggestion #1:

1. Close all Bentley AutoPIPE programs

2. Delete Bentley AutoPIPE Connect folders from the following locations:

a. %appdata%

C:\ Users \ profile name \ AppData \ Roaming \ Bentley\\

b. %programdata%

C:\ ProgramData \ Bentley

Again, remove all AutoPIPE Connect folder from both of these locations (ex. in case above, delete 4 folders: AutoPIPE CONNECT & AutoPIPE CONNECT v11)

3. Try and start AutoPIPE now, message should no longer appear.

Suggestion #2:

1. Create new folder on desktop

2. Copy model from network location to new folder on desktop

3. Open model from new folder location on desktop

4. Process model, does the error message above appear?

IF NO, then go back to original model location on network, move up one folder level, create a new folder, and repeat steps 1-4 again.

Does the warning message still appear?

IF No, there are a few possible reasons:

a. File path maybe to long in the original folder location

b. There maybe an issue with other supporting files in the original folder location

c. There are permission issues with the original folder location

IF Yes, go to suggestion #4

Suggestion #3:

Open the folder where the model was saved too, reorder by file size, and confirm that all file sizes are greater than 0.00 KB.

If *.CMB file size was found to be 0.00 KB, then perform the following:

a. Close AutoPIPE

b. Delete the 0.0 KB *.CMB file

c. Restart AutoPIPE

d. Use the application.

This should have resolved the issue. If the problem persists, see Suggest #4 below.

Suggestion #4:

IF message still appears, please log a Bentley Service request mentioning this WIKI page.  

See Also

"Bentley AutoPIPE" Messages

Bentley AutoPIPE