On some computers, dialog (ex. Nozzle, Tee, Support, etc..) do not appear correctly when opened in AutoPIPE CONNECT v.11.00.00.22, why?
How to fix it?
On Windows 7 if basic or high contrast theme* is selected, following dialogs may not render correctly and end up displaying all input fields in a single row.
- Insert/Modify Support - Insert/Modify Tee- Insert/Modify Nozzle - Insert/Modify Rotating Equipment
Note 1: This issue is reproduced when default windows theme is set to any of the basic and high contrast themes. e.g. Windows 7 Basic
Note 2: This issue is not repeatable in Windows 8 or later versions.
This issue has been
TFS-D570117: Several program input dialogs do not render correctly on Windows 7 when basic or high contrast themes are used
AutoPIPE CONNECT 11.01 and higher. Highly suggested to upgrade to latest version of Software.
If the above steps does not resolve the issue when using AutoPIPE CONNECT v. 188.8.131.52 then please log a Bentley Service Request mentioning this site and ask for new software installation download.
a. Download software using web link in Service Request reply from technical support.
b. Completely uninstall AutoPIPE CONNECT 11.00.00.22
c. Install new software downloaded above.
d. Start using application.