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On some computers, dialog (ex. Nozzle, Tee, Support, etc..) do not appear correctly when opened in AutoPIPE CONNECT v.11.00.00.22, why?
How to fix it?
On Windows 7 if basic or high contrast theme* is selected, following dialogs may not render correctly and end up displaying all input fields in a single row.
- Insert/Modify Support - Insert/Modify Tee- Insert/Modify Nozzle - Insert/Modify Rotating Equipment
Note 1: This issue is reproduced when default windows theme is set to any of the basic and high contrast themes. e.g. Windows 7 Basic
Note 2: This issue is not repeatable in Windows 8 or later versions.
This issue has been
Logged under:
TFS-D570117: Several program input dialogs do not render correctly on Windows 7 when basic or high contrast themes are used
Fixed in:
AutoPIPE CONNECT 11.01 and higher.
If the above steps does not resolve the issue when using AutoPIPE CONNECT v. 11.0.0.22 then please log a Bentley Service Request mentioning this site and ask for a software patch.
1. Close all AutoPIPE applications
2. Open the following folder location:
C:\Program Files (x86)\Bentley\AutoPIPE CONNECT v11
3. Rename existing file AutoPIPE.exe to AutoPIPE.exe.old
Note: due to permissions issue on this folder, IT assistance may be necessary for this and next step.
4. After downloading the patch from SR email link, unzip contents of download zip file to this folder location
5. Restart AutoPIPE. Everything should appear correctly now.
Graphics
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