AutoPIPE Wiki 17. Dialog fonts appear smaller or blurry when using AutoPIPE, why?

17. Dialog fonts appear smaller or blurry when using AutoPIPE, why?

Applies To
Product(s):	AutoPIPE
Version(s):	ALL;
Area:	Graphics
Date Logged & Current Version	April. 2018 11.02.00.10

Problem:

Dialog fonts appear smaller or blurry when using AutoPIPE, why?

Why and how to fix it?

Solution:

Overall, there could be any number of reasons why the fonts may appear smaller or blurry. Review the Avoidance section for possible solutions.

Avoidance:

One or more of the following may apply:

1. Missing Fonts on computer

AutoPIPE has 2 different types of dialogs: Type 1 and Type 2

Type 1 dialog uses Font name = Courier New, Size = 8 pt

Type 2 dialog uses Font name = MS Sans Serif, Size = 8 pt

Confirm that the computer has both types of font names mentioned above installed

a. Open the Start Menu. Type "command prompt" or "cmd" in the search box. Press "Enter" on the keyboard to open the Windows Command Prompt.

b. Note the directory path. and change as needed.

c. Enter the following command at the next prompt, then press "Enter:"

dir \ C:\WINDOWS\Fonts >FontList.txt

d. Entering this command creates a text file called "FontList" at the file path. The "FontList" file contains a log of all of the files contained within the C:\WINDOWS\Fonts folder. In other words, it contains a list of all the fonts currently installed on the computer.

e. Review list and send a copy of the list if requested by Bentley TSG.

Cour.ttf = Courier New

Micross.ttf = MS Sans Serif

2. Windows theme

Windows theme should be set to a Windows default setting.

Steps to change Theme:

Step 1: Right click anywhere on the desktop.

Step 2: Select Personalization, located at the bottom of the listing.

Step 3: Select Windows 10 or Windows 7 default theme

3. Using Windows 10

MS Windows web site has issued a warning about blurry fonts "Fix Blurry Fonts problem in Windows 10"

This web page suggest the following to help fix the problem:

a. Disable DPL virtualization
b. Lower the overall Windows DPI setting
c. Use Windows 10 DPI Fix Tool.

4. Delete registry font keys

Delete the "MS Sans Serif,0" registry key from here:

>Computer

> HKEY_LOCAL_MACHINE

> SOFTWARE

> Microsoft

> Windows NT

> CurrentVersion

> FontSubstitutes

Then restart systems, and try to reproduce the issue

5. Update Bios on the computer

Check current Bios version.

1. Navigate to your computer’s search bar at the bottom left of your home screen.

2. Search for “System Information”

3. Once you’re in the System Information window, you’ll be able to see a variety of information about your computer and its operating system, including BIOS version/date and BIOS mode. From here, you can take note of your software version to check if there are any updates to be made.

Update your Bios

This can be an intensive process, suggest that you contact your company IT department or perform a google search for detailed instructions.