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AutoPIPE Wiki 08. HP Connection Manager Fatal Error
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            • 08. HP Connection Manager Fatal Error
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    08. HP Connection Manager Fatal Error

    Applies To
    Product(s): AutoPIPE Vessel
    Version(s): ALL
    Area: Install
    Date Logged
    & Current Version
    June 2018
    40.06.00.07

    Problem:

    The following dialog appears when starting the application:

    German:

    Ein schwerwiegender Fehler ist aufgetreten. In der Ereignisanzeige in HP Connection Manager erhalten Sie nahere Information.

    Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt

    English: 

    A fatal error has occurred. See the Event Viewer in HP Connection Manager for more information.

    Object reference not set to an object instance

    Why and how to avoid it?

    Solution:

    To start with, when installing AutoPIPE Vessel, the program will install a small app called CONNECTION Client. This is a Bentley Application and must be signed into, see WIKI here. You can open this application by locating the icon in your task bar, right clicking on it, and select OPEN. This application uses the same credentials when logging into Bentley.com or Communities website.

    Once opened, you can perform many tasks, one of which is to open the CONNECTION Center. This is a Website for collaborative purposes, training, etc...   

    This message that appears is not related to any Bentley application. If you look at the title of the message bar, it references an application called HpCONNECTIONMANAGER. exe. From a simple google search one would be able to find a list of results,google search here

    HP PCs - HP Connection Manager Fatal Error - https://support.hp.com/us-en/document/c05074618

    Suggest that you contact HP technical support for assistance in why this window is appearing. Aside from that, if you have any virus protection on the computer be sure to add all AutoPIPE Vessel folders, application *.exe, and file type as a trusted source / exception.

    See Also

    Warning Messages, Unregistered Messages, Error Messages, or Application Crash issues

    AutoPIPE Vessel

    • hpConnectionManager.exe
    • AutoPIPE Vessel
    • error
    • Install
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    • Mike Dattilio Created by Bentley Colleague Mike Dattilio
    • When: Thu, Jun 7 2018 9:42 PM
    • JamieP Last revision by Bentley Colleague JamieP
    • When: Thu, Aug 27 2020 3:32 PM
    • Revisions: 6
    • Comments: 0
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