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AutoPIPE Wiki 22. How to install a patch sent by Bentley AutoPIPE development team?
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          • 22. How to install a patch sent by Bentley AutoPIPE development team?
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    22. How to install a patch sent by Bentley AutoPIPE development team?

    (39411 False)
    Applies To
    Product(s): AutoPIPE
    Version(s): ALL;
    Area: Software
    Date Logged
    & Current Version
    Aug. 2018
    11.04.00.10

    Problem:

    After filling a Bentley Service Request the development team has suggested to install this patch in order to fix the issue. 

    How to safely install the patch and uninstall if needed?

    Solution:

     An email would have been sent with a link to download the new patch software. Using the steps below install / uninstall the patch as needed 

    +++important+++ first close all AutoPIPE program currently opened

    Installing

    Step #1: Create a new folder on the desktop (ex. \Patch), 

    Step #2: Open email from Bentley and select the link to download the patch to the folder created in previous step

    Step #3: Open folder on desktop where patch was saved to, should be a single ZIP file. 

    Step #4. Using any archive software, unzip contents to the same folder

    Step #5: Open folder containing the unzipped files in order to view the names of files (ex. ap_mfc.dll, autopipe.exe, etc..).

    Step #6: Open AutoPIPE installation folder:

     ex. AutoPIPE CONNECT V11.. install folder:

    C:\Program Files (x86)\Bentley\AutoPIPE CONNECT v11

    Step #7: For each of the files in the folder above, first locate the file, change the name of the file by adding "test_" tot he beginning of the filename

    ex.

    ap_mfc.dll to test_ap_mfc.dll,

    autopipe.exe to test_autopipe.exe

    Step #8. Copy / Paste all the files in the unzipped folder above to the AutoPIPE installation folder where the files had just be renamed.

    Step #9: Start AutoPIPE, select Help> About, confirm Patch update has been installed, and then test new patch to make sure that the reported problem has been fixed. 

    Step #10: Reset user profile using steps here.

    Step #11: Regardless, reply back on the SR email to report all testing done on the new patch version. Does the new patch fix the reported issue? Development needs to know.

    Step #12: Again this is a patch version, the user should update to the next commercial release once it becomes available. The fix in the patch version should have been incorporated into the newest commercial release. 

    Uninstalling

    Step #1. Assuming steps above were completed to install new patch.

    Step #2. Located each file that was copied / pasted into the installed folder and delete those file(s).

    Step #3. After removing all pasted files. rename each file that starts "test_" back to the original file name

    ex.

    test_ap_mfc.dll to ap_mfc.dll,

    test_autopipe.exe to autopipe.exe

    Step #4: Start AutoPIPE, select Help> About, confirm original version is now being used. 

    Step #5: Reset user profile using steps here.

    Step #6: Regardless, reply back on the SR email to report why patch was removed from the computer before the next commercial release was made available. Did the new patch fix the reported issue? Development needs to know yes or no.

    Step #7: Again, the user should update to the next commercial release once it becomes available.

    See Also

    Installation - Release Notes - Download - AutoPIPE

    Bentley AutoPIPE

    • Patch
    • AutoPIPE
    • install
    • software
    • uninstall
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    • Mike Dattilio Created by Bentley Colleague Mike Dattilio
    • When: Wed, Aug 15 2018 12:09 PM
    • Revisions: 1
    • Comments: 0
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